Officer - Migration Support Program

Australian Red Cross; Darwin; Hybrid; AUD 83,000 - 102,000; Full time

Benefits offered by this job

Hybrid work model

Salary packaging benefits

Paid Me day & EAP

Job summary

Australian Red Cross is seeking a skilled project lead to support migrants in the Darwin region by delivering humanitarian programs that meet people’s humanitarian needs. You will develop and implement project plans, evaluate outcomes, monitor performance with strong data collection, and ensure voices of people with lived experience remain central.

This permanent, full-time role is based in Casuarina with a hybrid work model.

Qualifications

• Experience in project management, including program development and evaluation.
• Strength-based approach in community development, especially with migrants.
• Experience in working with and supporting volunteers.
• Stakeholder engagement and partnership development experience.
• Driver’s licence and Ochre Card required.
• Tertiary qualifications in Social Work, Community Development, Human Services or related field desirable.

Responsibilities

• Develop and implement project plans, evaluation frameworks and reporting mechanisms with voices of lived experience central to design.
• Monitor project performance using data collection, reporting, evaluation and analysis to measure impact and drive improvement.
• Maintain and update policies and procedures to align with Migration Support and organisational best practice.
• Coordinate and deliver training, workshops and information sessions for community members, volunteers and staff.
• Build capability of staff, volunteers and community partners to support migrants in transition.
• Support system improvements in collaboration with Australian Programs colleagues.
• Work with Migration Support teams across Australia to develop resources, tools and activities to strengthen delivery and reporting.
• Contribute to organisation-wide initiatives focused on volunteer engagement and program innovation.
• Provide surge support to increase program delivery when required.

Skills

Project management

Community development

Volunteer coordination

Stakeholder engagement

Driver's licence

Ochre Card

Education

Social Work or related field

Job description

• Permanent contract – full time hours
• Based in Casuarina, Darwin
• Generous salary packaging to increase your take home pay

About Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

This role supports migrants in the local region to have their humanitarian needs met by supporting the roll out and delivery of projects.

Day to day you will

• Develop and implement project plans, evaluation frameworks and reporting mechanisms, ensuring the voices and experiences of people with lived experience remain central to program design and delivery.
• Monitor project performance through effective data collection, reporting, evaluation and analysis to measure impact and support continuous improvement.
• Maintain and update policies and procedures to align with Migration Support and organisational best practice.
• Coordinate and deliver training, workshops and information sessions for community members, volunteers and the Red Cross workforce.
• Build the capability of staff, volunteers and community partners to better support migrants in transition.
• Support the implementation of systems and reporting improvements in collaboration with Australian Programs colleagues.
• Work with Migration Support teams across Australia to develop resources, tools and activities that strengthen program delivery and reporting.
• Contribute to organisation-wide initiatives focused on volunteer engagement, systems improvements and program innovation.
• Provide surge support to assist with increased program delivery when required

What you will bring

• Demonstrated experience in project management, including program development, implementation and evaluation.
• Proven sound experience in utilising a strength-based approach in community development, ideally within migrant communities.
• Experience in working with and supporting volunteers.
• Demonstrated experience with stakeholder engagement and partnership development.
• A current driver’s licence and an Ochre Card (or the ability to obtain one) -these are mandatory requirements of the role.
• Tertiary qualifications in Social Work, Community Development, Human Services, or a related field is highly desirable.

Benefits that act for you, while you act for humanity

• Work flexibility: Australian Red Cross operates under a hybrid working model which includes two days on-site and three days from home proving you more work/life balance
• Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
• Life, Health & Wellbeing: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International.
• Career development: Access to ongoing learning, training, and development.

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4, salary from $92,286.48

Applications close: Monday 2nd November