Senior Manager - Response

Australian Red Cross; Sydney; Hybrid; AUD 107,000 - 131,000; Full time

Benefits offered by this job

Hybrid work model

Salary packaging

Generous salary

Job summary

Australian Red Cross is seeking a Senior Manager, Emergency Response to lead our national emergency response capability across all states and territories. The role shapes planning, coordination and continuous improvement of disaster responses, ensuring consistent and effective delivery while engaging communities and stakeholders.

The position reports to the Centralised Emergency Response & Workforce Team and focuses on strengthening readiness, incident coordination and enabling systems across

Qualifications

• Experience in emergency response, disaster management, or crisis coordination.
• Proven ability to lead multidisciplinary teams in high-stress environments.
• Strong decision-making, planning and prioritisation capabilities.

Responsibilities

• Provide national leadership for emergency response capability.
• Oversee planning, coordination and continuous improvement of disaster response activities.
• Strengthen operational readiness, incident coordination and enabling systems.

Skills

Humanitarian principles

Emergency management

Strategic leadership

Stakeholder engagement

Cross-organisational collaboration

Financial management

Change leadership

Communication skills

Job description

Join Australian Red Cross in this high-impact role shaping our emergency response and coordination across all states and territories to support Australians in time of crisis

• Full time, ongoing role
• Flexible location + hybrid working
• Generous salary packaging available

About Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

The Senior Manager, Emergency Response provides leadership and oversight of Australian Red Cross' national emergency response capability within the Centralised Emergency Response & Workforce Team. The role leads the planning, coordination and continuous improvement of disaster response activities, ensuring nationally consistent and effective operational delivery while maintaining strong connections with local communities and stakeholders across all states and territories.

Leading the Manager, Emergency Response and Manager, Emergency Coordination, this role is responsible for strengthening operational readiness, incident coordination, response capability and enabling systems to support people and communities before, during and after disasters.

About you

An experienced and visionary leader with substantial experience in emergency response, disaster management, or crisis coordination, you are resilient and adaptable and will foster a culture of continuous improvement and learning. With knowledge gained through substantial experience, you can lead multidisciplinary teams in high-stress environments, with a track record of making sound decisions under pressure.

What you will bring

• Strong understanding of humanitarian principles and ethical standards governing emergency management and disaster response activities.
• Extensive knowledge of emergency management concepts, principles and arrangements, and their application to supporting people and communities affected by disasters in Australia.
• Demonstrated ability to provide strategic leadership, exercise sound judgement and make effective decisions in complex, dynamic and high-pressure environments.
• Proven experience leading, coaching and developing high-performing individuals and teams, fostering a culture of accountability and collaboration.
• Highly developed stakeholder engagement, influencing and negotiation skills, with the ability to build and maintain effective relationships across senior internal stakeholders, government agencies, emergency services, NGOs, and community organisations.
• Demonstrated ability to work collaboratively across organisational boundaries to achieve nationally consistent and effective outcomes.
• Strong financial and business management capability, including budget development, resource allocation and financial oversight.
• Demonstrated experience leading organisational change and implementing strategic initiatives in complex operational environments.
• Exceptional written, verbal and presentation skills, with the ability to communicate effectively with a broad range of audiences.

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 6. Salary from $119,093.52 + superannuation + salary packaging options. For any enquiries, please contact Vanessa Goodall at [e-mail] please note this is for enquiries only.

Applications close: Monday 2nd November