Support Officer - Financial Capabilities

Australian Red Cross; Adelaide; On-site; AUD 36,000 - 48,000; Part time

Benefits offered by this job

Salary packaging

Paid leave & wellbeing

Job summary

Australian Red Cross is seeking a part-time Support Officer – Financial Capability to engage individuals and families in Ceduna and the Far West, delivering information and group workshops on budgeting, tenancy, banking and consumer awareness.

You will work with clients one-on-one and in groups, recording data with confidentiality and travelling frequently to Ceduna. Salary packaging and generous leave options are offered.

Qualifications

• Demonstrated understanding of cultural diversity and ability to advocate awareness to staff and stakeholders.

Responsibilities

• Engage individuals and families in Ceduna and the Far West to increase financial literacy.

Skills

Cultural awareness

MS Office & databases

Gov portals familiarity

Teamwork & autonomy

Financial literacy delivery

Education

Financial literacy education CHCSS00077 or willingness to obtain

Tools

Databases

Job description

• Part-time position, 22.8 hours per week
• Maximum term until 30 September 2027
• Location – Adelaide SA/Ceduna, SA

About Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

The Support Officer – Financial Capability (FC) is responsible for engaging individuals and families in Ceduna and the Far West to increase their financial literacy and money management skills through the provision of information, education and support. Working with clients one-on-one and through the provision of group workshops to deliver education on household budgeting, home ownership and tenancy, managing paperwork, banking and consumer awareness. The role will work with clients who want to improve their money management skills or are recovering from financial difficulty and will help to empower them to make better decisions and build financial resilience. They are responsible for accurately recording program data and maintaining a high level of client confidentiality.

This role will require frequent travel to Ceduna.

What you will bring to the role:

• Demonstrated understanding of cultural diversity and ability to articulate and advocate that awareness and understanding to other Red Cross staff and stakeholders.
• Basic proficiency in MS Office or similar software and experience using databases.
• Familiarity with government and financial portals such as mygov, banking and Centrelink.
• Ability to work under general supervision, , autonomously and as part of a team within a matrix structure
• Sound knowledge and experience to deliver financial literacy information in culturally appropriate ways.
• Experience coordinating events and activities in community settings.
• Financial Literacy Education skillset CHCSS00077 or willingness to obtain.

Benefits that act for you, while you act for humanity

Financial wellbeing:

In addition to your salary, you can take advantage of salary packaging that could provide you witha great wayto reduce the amount of tax you pay - and get more from your salary. Youcan salarypackage up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation andpurchaseadditionalannual leave.

Life, Health & Wellbeing:

You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health andwellbeingadvice.

Career development:

Access to ongoing learning, training, and development.

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 3.

Foradditionalenquiries, please contact Kerry Robinson at [e-mail] for a confidential discussion. Pleasenote,email is for enquiries only.

Applications close:Monday, 09 November 2026

While we appreciate the interest in ourorganisation, we will not be engagingwithagencies or agency candidates for this position.