Office & Operations Manager – Professional Services

Sociable Tech Pty Ltd; Sydney; On-site; AUD 85,000 - 90,000; Full time

Job summary

Resolve Forensic is a Sydney-based forensic accounting firm seeking an experienced Office Manager to organise and control the day-to-day functions and resources of the firm's office. You will run administrative, financial and personnel administration, facilities and business systems to let staff focus on client work.

The role reports to the Managing Principal and involves planning office services, managing leases, IT and suppliers, handling HR tasks and month-end payroll, while ensuring WHS

Qualifications

• AQF Diploma or higher in business, management or a related field, or at least three years of relevant experience.
• Experience managing office operations, financial and payroll administration, personnel administration and suppliers.
• Experience with CRM, project management, payroll and document management systems (HubSpot, ProjectWorks, Employment Hero and SharePoint or similar).
• Strong organisation, attention to detail and written and verbal communication skills, and the ability to work with senior management, professional staff, clients and external providers.
• Full Australian working rights.

Responsibilities

• Plan and review office services, set priorities and service standards, and maintain the firm's administrative procedures.
• Allocate office space, equipment and technology; manage facilities, the office lease, IT and workplace suppliers, and software subscriptions.
• Assign and monitor administrative and operational work, including time recording and the set-up of new client engagements (CRM records, matter folders, project and time codes).
• Manage the firm's records and business systems (SharePoint, HubSpot CRM, ProjectWorks).
• Manage day-to-day accounts: client invoicing and engagement letters, debtor follow-up, supplier invoices, expense claims, project budgets and WIP reporting, in liaison with the Managing Principal and external accountants.
• Coordinate personnel administration: recruitment administration, onboarding and offboarding, employment records, leave and attendance, performance reviews, training and monthly payroll.
• Ensure compliance with workplace health and safety and other legislative requirements; manage insurance renewals and corporate records.
• Coordinate firm events, CPD sessions and webinars, and support website, CRM and business development administration.

Skills

Office administration

Payroll administration

Communication

Team coordination

Education

AQF Diploma or higher in business/management or related field

Tools

HubSpot

ProjectWorks

SharePoint

Employment Hero

Job description

Resolve Forensic is a Sydney-based forensic accounting firm seeking an experienced Office Manager to organise and control the day-to-day functions and resources of the firm's office. You will run administrative, financial and personnel administration, facilities and business systems to let staff focus on client work.

The role reports to the Managing Principal and involves planning office services, managing leases, IT and suppliers, handling HR tasks and month-end payroll, while ensuring WHS