Office & Operations Lead for a Growing Trades Team

Just Chill Air Conditioning; Perth; On-site; AUD 70,000 - 95,000; Full time

Job summary

Just Chill Air Conditioning & Electrical is seeking an experienced Office Manager to oversee day-to-day operations, support a busy trades team, and maintain accurate records. The role involves managing customer communications, scheduling, invoicing, payroll, BAS and PAYG, and ensuring compliance across the office.

Based in O'Connor, Perth, you will partner with the Director and team to drive efficient processes and a friendly work culture.

Qualifications

• At least five years of relevant office administration or office management experience.
• Strong communication skills and the ability to be friendly but firm.
• Confidence with invoicing, accounts and financial administration.
• Good attention to detail and accurate recordkeeping.
• Intermediate Microsoft Office skills and confidence learning new software.
• Experience using Simpro and working in a trades or service business would be highly regarded.

Responsibilities

• Managing customer calls, emails, enquiries, bookings and job updates.
• Coordinating schedules and supporting our technicians with job information.
• Preparing and following up quotes, and keeping Simpro records accurate and current.
• Managing invoicing, accounts payable and receivable, bank reconciliations, payroll, super, BAS and PAYG.
• Following up overdue accounts confidently and professionally.
• Maintaining accurate financial records.
• Tracking job progress and labour hours, and assisting with internal reporting.
• Maintaining employee records, licences, certifications and onboarding documents.
• Supporting compliance tasks, insurance claims and document management.
• Managing office supplies, filing and everyday office requirements.
• Identifying opportunities to improve systems and processes.

Skills

Office administration

Customer communication

Time management

Attention to detail

Microsoft Office

Tools

Simpro

Job description

Just Chill Air Conditioning & Electrical is seeking an experienced Office Manager to oversee day-to-day operations, support a busy trades team, and maintain accurate records. The role involves managing customer communications, scheduling, invoicing, payroll, BAS and PAYG, and ensuring compliance across the office.

Based in O'Connor, Perth, you will partner with the Director and team to drive efficient processes and a friendly work culture.