Office Manager

The Balanced Chiropractic Centre; Yandina; On-site; AUD 55,000 - 69,000; Part time

Benefits offered by this job

Competitive hourly pay

Bonuses

Career growth

Leadership development

Job summary

The Balanced Chiropractic Centre in Yandina on the Sunshine Coast is seeking an exceptional Office Manager to own the operational side of the practice and drive its growth. You will lead the team, manage systems and finances, and ensure smooth daily operations to support clinicians and patient care.

You’ll have genuine responsibility, autonomy and influence, with opportunities to advance as the business scales and achieves ambitious goals.

Qualifications

• 2+ years in practice/office management or similar operations role.
• Chiropractic or healthcare experience is a bonus, but not essential.

Responsibilities

• Oversee day-to-day operations including team management, statistics, billing, collections, rostering, financial reporting and facility management.
• Use team scorecards, KPIs and performance metrics to monitor results, identify opportunities for improvement and keep the team focused on achieving its targets.
• Help lead, train and develop the team. Set clear expectations, create accountability and help build a culture where people perform at a high level and enjoy coming to work.
• Lead regular team meetings, review scorecards and KPIs, set clear weekly priorities and ensure the team is consistently working towards and achieving its targets.
• Become the communication hub between leadership and the team. Ensure everyone understands the vision, goals, priorities and expectations.

Skills

Leadership

Operations management

Team management

Budgeting

Job description

The Balanced Chiropractic Centre – Yandina QLD

Start Casual — The right person will be offered a Permanent position | 30–38 hours per week

About Us

The Balanced Chiropractic Centre is a growing, high-performance chiropractic practice in Yandina on the Sunshine Coast.

We combine hands‑on corrective chiropractic care with modern technology including digital posture analysis, on‑site X‑ray, neurological assessments and our Thermpix Inflammation Scan.

Our mission is simple: help people understand what's really going on with their health and give them the tools to achieve meaningful results.

We're growing quickly, and we're looking for an exceptional Office Manager to help lead the next stage of that growth.

About the Role

We're looking for someone who can take ownership of the operational side of the practice — leading the team, managing systems and processes, overseeing finances and making sure the business runs smoothly every day.

You’ll become the operational backbone of the practice, allowing our doctors to focus on patient care, clinical excellence and the long‑term vision of the business.

You’ll have genuine responsibility, autonomy and influence over how the practice operates.

What You’ll Own

• Business Operations Oversee day‑to‑day operations including team management, statistics, billing, collections, rostering, financial reporting and facility management.
• Optimising Team Performance Use team scorecards, KPIs and performance metrics to monitor results, identify opportunities for improvement and keep the team focused on achieving its targets.
• Team Leadership Help lead, train and develop the team. Set clear expectations, create accountability and help build a culture where people perform at a high level and enjoy coming to work.
• Run Team Meetings Lead regular team meetings, review scorecards and KPIs, set clear weekly priorities and ensure the team is consistently working towards and achieving its targets.
• Communication Become the communication hub between leadership and the team. Ensure everyone understands the vision, goals, priorities and expectations.

Who We’re Looking For

We're looking for someone who naturally takes ownership.

Strong leadership and operational ability are more important than industry experience.

You'll be a great fit if you’re:

A systems thinker — You see the big picture but don't let the small things slip through the cracks.

A natural leader — You're confident leading people, setting expectations and holding others accountable while remaining fair and approachable.

Comfortable with numbers — You understand budgets, financial reports, cash flow and KPIs and are confident with spreadsheets.

Highly organised — You plan ahead, prioritise effectively and take action without needing to be chased.

Service-oriented — You genuinely care about creating an exceptional experience for patients and building a great team.

Growth-minded — You want responsibility, enjoy improving systems and are excited by the opportunity to grow alongside a business.

Coachable — You're open to feedback, willing to learn and constantly looking for ways to improve.

Experience

The right candidate will have 2+ years' experience in practice management, office management, team leadership or a similar operations role.

Chiropractic or healthcare experience is a bonus, but not essential for the right person.

What We Offer

• Competitive Pay $40–$50 per hour plus bonuses, with the opportunity for the right person to progress into a permanent position with great salary + bonuses.
• Genuine Career Growth This role has the potential to grow significantly as the practice continues to scale, including progression toward a senior operations/COO-level position.
• High‑Performance Team Culture You’ll be surrounded by a team that genuinely cares about patients, personal development and doing things properly.
• Leadership Development Ongoing coaching by industry leading mentors, training and professional development to help you become an exceptional leader.