Office Manager

Apple Removals; Sydney; On-site; AUD 72,000 - 88,000; Full time

Job summary

Apple Removals – Sydney Northern Beaches NSW is seeking an experienced Office Manager to organise and coordinate the administrative functions and resources supporting day-to-day operations. The role involves working closely with management and coordinating office administration, personnel, business resources, records and systems for our removal operations.

You will liaise with employees, subcontractors, customers, suppliers and external service providers to keep the administration and delivery

Qualifications

• Experience in office management or operations administration (min 1 year).
• Experience coordinating personnel and resources.
• Experience supervising staff.
• Strong organisational and time-management skills.
• Strong customer service and problem-solving skills.
• Strong written and verbal communication skills.
• Experience with WHS requirements.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Plan and coordinate daily administrative functions.
• Review office services and procedures.
• Allocate personnel and other resources.
• Assign and monitor staff tasks.
• Coordinate recruitment, onboarding and training.
• Maintain employee and business records.
• Handle customer bookings and service schedules.
• Liaise with subcontractors, suppliers and service providers.
• Ensure equipment and supplies are available.
• Support workforce planning and process improvements.
• Ensure WHS compliance.
• Resolve administrative and scheduling issues.

Skills

Office management

Staff supervision

Time management

Customer service

Communication

Microsoft Office

Record keeping

WHS knowledge

Tools

Microsoft Office Suite

Electronic records systems

Job description

Apple Removals – Sydney Northern Beaches NSW

Apple Removals is an established removals business providing residential and commercial relocation services across Sydney. We are looking for an experienced Office Manager to organise and coordinate the administrative functions and resources that support our day-to-day operations. The salary is $80,000 plus superannuation.

Working closely with management, you will coordinate office administration, personnel, business resources, records and administrative systems for our removal operations. You will also work with employees, subcontractors, customers, suppliers and external service providers to keep the administration and delivery of our services running efficiently.

About the role

Apple Removals is an established removals business providing residential and commercial relocation services across Sydney. We are looking for an experienced Office Manager to organise and coordinate the administrative functions and resources that support our day-to-day operations. The salary is $80,000 plus superannuation.

Working closely with management, you will coordinate office administration, personnel, business resources, records and administrative systems for our removal operations. You will also work with employees, subcontractors, customers, suppliers and external service providers to keep the administration and delivery of our services running efficiently.

What you’ll do

• Plan, organise and coordinate the day-to-day administrative functions and office services of the business
• Contribute to the planning and review of office services, administrative procedures, priorities and service standards
• Allocate personnel, equipment and other business resources according to operational requirements
• Assign work to staff and monitor work performance and completion of allocated duties
• Coordinate personnel activities, including recruitment, onboarding, training, supervision and performance monitoring
• Maintain business records, employee records, job documentation and administrative systems
• Coordinate administrative requirements for customer bookings, job schedules and service delivery
• Liaise with employees, subcontractors, customers, suppliers, storage providers and other external service providers to coordinate business activities and resolve problems
• Make sure office equipment, supplies and other business resources are maintained and available as required
• Assist management with workforce planning, resource allocation and improvements to administrative processes and procedures
• Ensure office and workplace activities comply with WHS requirements, company procedures and relevant legislation
• Manage customer enquiries and escalations, and help resolve administrative, scheduling and service-delivery issues
• Support management with administrative planning for the ongoing development and growth of the business

About you

To be considered, you will have:

• Relevant experience in office management, business administration, operations administration or a related field (at least 1 year)
• Experience coordinating personnel, resources and multiple concurrent activities
• Experience supervising or coordinating staff
• Strong organisational, administrative and time-management skills
• Strong customer service and problem-solving skills
• Strong written and verbal communication skills
• Good computer skills, including Microsoft Office and electronic record-keeping systems
• An understanding of workplace health and safety requirements
• The ability to work independently, prioritise workloads and manage competing requirements in a fast-paced environment

Previous experience in the removals, transport, logistics or a related service industry will be highly regarded.