Office Manager

I-MED Radiology Network; Sydney; On-site; AUD 75,000 - 95,000; Full time

Job summary

I-MED Radiology Network is seeking an experienced Office Manager to run daily operations at our Brookvale clinic. This full-time, fixed-term role for six months offers Monday to Friday shifts from 8.00am to 5.00pm and a chance to lead reception and administration teams.

You will oversee patient flow, staff allocations, billing processes with Medicare, DVA and private billing, and maintain privacy and professional standards.

Qualifications

• Proven leadership and people-management skills.
• Clear, confident communication.
• Strong organisational ability and system-savvy workflow management.
• Healthcare or radiology experience is a bonus.
• VISAGE experience is desirable.

Responsibilities

• Run daily clinic operations.
• Provide leadership, guidance and support to reception and administration staff.
• Assist with staff allocation, coverage, training and development.
• Monitor patient flow and assist with managing delays and workflow issues.
• Support the team with complex patient enquiries and complaints.
• Assist with Medicare, DVA, private billing and administrative processes.
• Oversee financial tasks including daily banking.
• Build strong relationships with internal and external stakeholders.
• Ensure clinic procedures, privacy and professional standards are maintained.

Skills

Leadership

Clear communication

Organisational skills

Healthcare knowledge

VISAGE experience

Tools

VISAGE

Job description

We are seeking an experienced and motivated Office Manager to run daily operations across our Brookvale clinic. This will be a full time, fixed term role for 6 months. The role involves working Monday to Friday, with shifts between the hours of 8.00am and 5.00pm.

Key responsibilities

• Run daily clinic operations.
• Provide leadership, guidance and support to reception and administration staff.
• Assist with staff allocation, coverage, training and development.
• Monitor patient flow and assist with managing delays and workflow issues.
• Support the team with complex patient enquiries and complaints.
• Assist with Medicare, DVA, private billing and administrative processes.
• Oversee financial tasks including daily banking
• Build strong relationships with internal and external stakeholders
• Ensure clinic procedures, privacy and professional standards are maintained.

We are seeking an experienced and motivated Office Manager to run daily operations across our Brookvale clinic. This will be a full time, fixed term role for 6 months. The role involves working Monday to Friday, with shifts between the hours of 8.00am and 5.00pm.

Key responsibilities

• Run daily clinic operations.

• Provide leadership, guidance and support to reception and administration staff.

• Assist with staff allocation, coverage, training and development.

• Monitor patient flow and assist with managing delays and workflow issues.

• Support the team with complex patient enquiries and complaints.

• Assist with Medicare, DVA, private billing and administrative processes.

• Oversee financial tasks including daily banking

• Build strong relationships with internal and external stakeholders

• Ensure clinic procedures, privacy and professional standards are maintained.

About you

• Proven leadership and people-management skills

• Clear, confident communication

• Strong organisational ability and system-savvy workflow management

• Healthcare or radiology experience is a bonus

• VISAGE experience is desirable

Life at I-MED

At I-MED, our people are at the heart of everything we do. With a national network of clinics and thousands of dedicated employees, we provide opportunities to develop your skills and build your career within medical imaging.

As part of our team, you can expect:

• Comprehensive induction and ongoing development to support your career.

• A collaborative, inclusive and supportive team environment.

• The opportunity to work alongside experienced healthcare professionals.

• A strong focus on patient care and service excellence.

• Access to employee wellbeing initiatives and support.

If you're ready to take the next step in your leadership career, we'd love to hear from you.