Clinic Operations Lead – 6-Month Fixed Term

I-MED Radiology Network; Sydney; On-site; AUD 75,000 - 95,000; Full time

Job summary

I-MED Radiology Network is seeking an experienced Office Manager to run daily operations at our Brookvale clinic. This full-time, fixed-term role for six months offers Monday to Friday shifts from 8.00am to 5.00pm and a chance to lead reception and administration teams.

You will oversee patient flow, staff allocations, billing processes with Medicare, DVA and private billing, and maintain privacy and professional standards.

Qualifications

• Proven leadership and people-management skills.
• Clear, confident communication.
• Strong organisational ability and system-savvy workflow management.
• Healthcare or radiology experience is a bonus.
• VISAGE experience is desirable.

Responsibilities

• Run daily clinic operations.
• Provide leadership, guidance and support to reception and administration staff.
• Assist with staff allocation, coverage, training and development.
• Monitor patient flow and assist with managing delays and workflow issues.
• Support the team with complex patient enquiries and complaints.
• Assist with Medicare, DVA, private billing and administrative processes.
• Oversee financial tasks including daily banking.
• Build strong relationships with internal and external stakeholders.
• Ensure clinic procedures, privacy and professional standards are maintained.

Skills

Leadership

Clear communication

Organisational skills

Healthcare knowledge

VISAGE experience

Tools

VISAGE

Job description

I-MED Radiology Network is seeking an experienced Office Manager to run daily operations at our Brookvale clinic. This full-time, fixed-term role for six months offers Monday to Friday shifts from 8.00am to 5.00pm and a chance to lead reception and administration teams.

You will oversee patient flow, staff allocations, billing processes with Medicare, DVA and private billing, and maintain privacy and professional standards.