Office Assistant / Receptionist

Hot Water Shop; Sunshine Coast Regional; On-site; AUD 45,000 - 65,000; Full time

Job summary

Hot Water Shop on the Sunshine Coast is seeking a friendly, energetic person to support general office duties and serve as a personal assistant to the owners. You will handle phone calls, emails, and basic quoting with in-house training, using Microsoft Office, Gmail, and our CRM.

In this long-term role based in Warana, you will help with stock allocation, form creation, and keeping the office neat while delivering professional communication with customers and tradespeople in a busy trade-based

Qualifications

• General office duties and professional communication with customers.
• Ability to learn quoting in-house.
• Maintaining tidy office and clear documentation.

Responsibilities

• Answering phone calls and directing inquiries.
• Communicating with tradespeople and suppliers.
• Quoting (taught in house) and preparing estimates.
• Monitoring emails and prioritising responses.
• Keeping the office and surroundings neat and tidy.
• Allocating stock per job and filing STC forms.

Skills

Customer service

Phone etiquette

Organizational skills

Communication

Tools

Microsoft Office

Gmail

CRM

Job description

Seeking a person with a friendly and energetic personality to help with general office duties, answering phonesand being a personalassistantto owners.

Must be a motivated person with the ability to communicate professionally with customers.

Programs used within the business is Microsoft, Gmail and personalized CRM.

Some duties will include:

• Answering Phone
• Communicating with tradesman
• Quoting (this will be taught in house)
• Monitoring emails and keeping clear
• Keeping office and surroundings neat and tidy
• Allocating stock per job
• STC form creation and uploading

We are a trade-based business located in Warana that offers long term employment in a fun and friendly environment.