Office Administrator — Growth, Training & Customer Focus

brandttractor; City of Brimbank; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive remuneration package

Ongoing training and professional dev.

Career advancement opportunities

Supportive team culture and collab.

Stable, long-term career with growing

Employee Assistance Program (EAP)

Job summary

Brandt Sunshine branch is seeking an organised Office Administrator to join our team and support daily branch operations with a focus on delivering exceptional customer service.

You will greet customers, handle inquiries, assist with invoicing and documentation, coordinate branch administration, and support Sales, Parts and Service with admin tasks while maintaining accurate records and contributing to a positive team environment.

Qualifications

• Previous administration, reception, or customer service experience.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Confidence with Microsoft Office and ability to learn new systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Proactive attitude and team support.
• Experience in agriculture, automotive, construction, or related industries is advantageous but not essential.

Responsibilities

• Providing administrative support across the branch
• Greeting customers and managing incoming phone and email enquiries
• Assisting with customer accounts, invoicing, and general documentation
• Coordinating branch administration and maintaining accurate records
• Supporting the Sales, Parts, and Service Departments with administrative tasks
• Preparing reports, correspondence, and other business documents
• Maintaining office supplies and assisting with general office coordination
• Contributing to a positive customer experience and supporting the wider team

Skills

Administrative experience

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

Brandt Sunshine branch is seeking an organised Office Administrator to join our team and support daily branch operations with a focus on delivering exceptional customer service.

You will greet customers, handle inquiries, assist with invoicing and documentation, coordinate branch administration, and support Sales, Parts and Service with admin tasks while maintaining accurate records and contributing to a positive team environment.