Office Administrator

Adam Luck Electrical; Dalby; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

On-the-job training

Work-life balance

Professional development

Family-owned business

Job summary

Adam Luck Electrical in Dalby, QLD is seeking a friendly Office Administrator to join our busy team. You will be the first point of contact for customers and provide essential support to the Office Manager and service crew.

This full-time role suits someone organised and proactive, with strong communication skills and the ability to juggle multiple tasks. Experience with QuickBooks, Simpro or social media is valuable but not essential.

Qualifications

• Experience in office administration or reception.
• Strong written and verbal communication.
• Ability to manage multiple tasks with attention to detail.

Responsibilities

• Welcoming customers, visitors and contractors and handling reception inquiries.
• Managing incoming calls, emails and general correspondence.
• Supporting daily office operations, including supplies and administration.
• Maintaining records and filing systems.
• Coordinating bookings, training and travel arrangements.
• Assisting with customer inquiries and service administration.
• Supporting website and social media maintenance and improvements.
• Identifying opportunities to improve office processes.

Skills

Office administration

Reception

Microsoft Office

Customer service

Tools

QuickBooks

Simpro

Website maintenance

Social media

Job description

Adam Luck Electrical is seeking a friendly, organised and proactive Office Administrator to join our Dalby team.

As a key part of our daily operations, you'll be one of the first points of contact for our customers while providing essential administrative support to our Office Manager and service team.

This is a varied, hands-on role suited to someone who enjoys keeping things organised, takes pride in their work and can confidently manage competing priorities. No two days are quite the same, and your contribution will play an important part in keeping our busy office running smoothly.

About us

Adam Luck Electrical is a well-established, family-owned electrical business proudly servicing Dalby and surrounding districts for more than 16 years.

Specialising in domestic, commercial, industrial and rural electrical services, along with cable location and test and tagging, we've built our reputation on quality workmanship, reliable service and strong customer relationships.

We're a community-minded business that values our people and takes pride in providing a supportive, professional and enjoyable working environment.

About the role

Working closely with our Office Manager and service team, your responsibilities will include:

Welcoming customers, visitors and contractors, and managing reception enquiries.

Handling incoming calls, emails and general correspondence.

Supporting daily office operations, including office supplies, equipment and administration.

Maintaining accurate records, documentation and filing systems.

Coordinating bookings, training and travel arrangements.

Assisting with customer enquiries and service-related administration.

Supporting the management of our website and social media platforms.

Identifying opportunities to improve office processes and efficiencies.

With training and support, you'll also develop skills in:

Using our Simpro job management system.

Assisting with purchase orders, invoicing and service reporting.

Supporting compliance documentation and staff inductions.

Liaising with customers and our service team to coordinate job information.

About you

We're looking for someone who brings a positive attitude, strong organisational skills and a genuine commitment to providing excellent customer service.

Ideally, you'll have:

Previous experience in office administration, reception or a similar role.

Excellent written and verbal communication skills.

A friendly, professional and approachable manner.

Strong attention to detail and the ability to manage multiple tasks.

Confidence using Microsoft Office and other digital applications.

The initiative to work independently while contributing to a team.

A willingness to learn new systems, processes and skills.

Experience with QuickBooks, Simpro, website maintenance or social media would be advantageous but is not essential.

Experience in the electrical or trades industry would be highly regarded, although it's certainly not a requirement.

Above all, we're looking for someone dependable, adaptable and willing to take ownership of their responsibilities.

What we offer

A welcoming and supportive family-owned business.

A varied role where your contribution is recognised and valued.

On-the-job training and opportunities for professional development.

A positive team environment with a focus on work-life balance.

Remuneration reflective of your skills and experience.

Hours of work

This is a Dalby-based position, with full-time employment preferred.

Our office operates Monday to Friday, 8.30am–4pm, and we are seeking someone who can provide consistent, reliable administrative support during our business hours.

While full-time availability is preferred, alternative working arrangements may be considered for the right candidate, taking into account the operational needs of the business.