Office Administrator

Adventure Caravans; City of Melbourne; On-site; AUD 60,000 - 72,000; Full time

Job summary

Adventura Caravans is seeking an capable Office Administrator to own day-to-day office administration and help improve systems as the business grows. The role is hands-on and requires taking initiative to address needs and drive improvements.

You will manage visitors, calls, and correspondence, support onboarding, and assist with reports and documents, while maintaining office operations and coordinating events and travel.

Qualifications

• Proactive, solution-focused, ownership mindset.
• Strong English written and verbal communication.
• Highly organised with ability to manage competing priorities.
• Experience in office management or senior administration.

Responsibilities

• Welcoming clients and visitors.
• Managing calls, mail, and general correspondence including customer follow-up.
• Assisting with reports, proposals, presentations, and documents.
• Providing general administrative support across the business.
• Co-ordinating office supplies, maintenance, and contractors.
• Supporting staff onboarding and offboarding.
• Maintaining office equipment, asset registers and access cards.
• Co-ordination of staff and client events, catering and travel.
• Co-ordination of OHS and warranty claims.

Skills

Advanced Outlook

Microsoft Word

Excel (intermediate-advanced)

Microsoft 365

CRM/ERP familiarity

Strong communication

Tools

PDF software

CRM/ERP systems

Online business systems

Job description

Adventura Caravans is a growing Australian caravan business looking for a capable and highly proactive Office administrator to take ownership of our day-to-day office administration and help improve our systems and processes as we grow. This is a hands‑on role for someone who sees what needs to be done and takes responsibility for making it happen.

Key responsibilities

• Welcoming clients and visitors
• Managing incoming calls, mail and general correspondence including custo9mer follow-up and general after-sales administration
• Assisting with reports, proposals, presentations, correspondence and other documents
• Providing general administrative support across the business
• Coordinating office supplies, maintenance, contractors and building requirements
• Supporting staff onboarding and offboarding
• Maintaining office equipment, asset registers and access cards
• Coordinating staff and client events, catering and business travel
• Co-ordination of OHS
• Co-ordinating warranty claims

About you

Most importantly, you are proactive, solution-focused and take ownership.

You:

See what needs attention or what processes can be improved without waiting to be told

Know when to act independently and when to seek clarification or approval

Are highly organised and comfortable managing competing priorities

Have strong verbal and written English skills

Communicate professionally and confidently

Have strong attention to detail

Are comfortable working directly with a busy CEO

Have previous office management, senior administration or similar experience

You will need strong computer skills, including advanced Outlook and Word, intermediate-to-advanced Excel, and confidence using Microsoft 365, CRM/ERP systems, PDF software and online business systems.

Why join Adventura Caravans?

At Adventura Caravans, capable people are trusted to take responsibility, contribute ideas and make a genuine difference.

You’ll have direct access to management, genuine input into how the business operates, variety in your role, support for relevant professional development and the opportunity to grow your responsibilities as the business expands.

Good ideas can be implemented quickly, and initiative and strong performance are recognised.

Take ownership. Make an impact. Grow with us.

Working arrangements

This is a predominantly on‑site position at our Epping premises. Regular physical presence is essential, with minimal opportunity for ongoing work from home or remote work.