Office Assistant

Access4; City of Melbourne; On-site; AUD 45,000 - 65,000; Full time

Job summary

Access4 is seeking an Office Administrator for an in-person entry-level role based in our Cremorne/Richmond office. You will be the welcoming face, handling visitor sign-in, calls, and everyday administrative tasks, reporting to the EA to the CEO.

You’ll work with nearly every team, gain hands-on experience, support onboarding, and help plan team events while keeping the office running smoothly.

Qualifications

• Confident and professional communication (written and verbal)
• Highly organised with strong multitasking
• Experience with Microsoft 365 apps is preferred

Responsibilities

• Welcome every visitor and manage sign-in
• Answer calls and direct inquiries
• Manage boardroom bookings and catering
• Order supplies and coordinate maintenance
• Keep kitchen and office areas clean and stocked
• Support HR onboarding processes
• Assist with team events planning
• Provide administrative support across the business

Skills

Communication skills

Organisational skills

Multitasking

Customer service mindset

Tools

Microsoft 365

Outlook

Word

Excel

Teams

Job description

We’re looking for a warm, energetic and organised Office Administrator to be the welcoming face of our office and keep everything running smoothly behind the scenes. This position is an in person entry level role that requires five days in our Cremorne Office.

Reporting to the Executive Assistant to the CEO, you’ll be the first point of contact for visitors and the go-to person for office enquiries. You’ll work with almost every team in the business. As well as helping to run the office day to day, you’ll get hands‑on experience supporting our teams, a great opportunity to build your skills and grow your career.

What you’ll do

Welcome every visitor: manage office access, sign guests in, offer refreshments and connect them with their host

Answer and direct calls and general enquiries

Manage boardroom bookings and prepare rooms for meetings, including catering and basic AV setup

Order office supplies, refreshments and catering, and coordinate maintenance and suppliers

Keep the kitchen, breakout and office areas clean and stocked, including stacking and emptying the dishwasher

Manage incoming and outgoing mail, packages and couriers

Support HR with onboarding, including preparing induction packs for new starters

Help the Culture Committee plan and run team events

Provide administrative support across the business and to senior managers

What you’ll bring

A confident and professional manner with strong written and verbal communication skills

Highly organiser, with the ability to prioritise and multitask during busy periods

Strong attention to detail

Confident using Microsoft 365, particularly Outlook, Word, Excel and Teams

Nice to have

Previous experience in a customer service, reception or administrative role

Experience coordinating events, catering or suppliers

Current first aid certificate or fire warden training, or willingness to obtain

About you

Warm, welcoming and passionate about customer service

Proactive, shows initiative and is keen to learn

Collaborative team player who can also work autonomously

Calm and solution-focused when handling queries or competing requests

Don’t tick every box? If this role excites you, we’d still love to hear from you.

What’s in it for you

Training and development opportunities

Modern office in Richmond, close to public transport

About Access4

Founded in 2016, Access4 is a fast-growing Australian technology company. Our platform, SASBOSS®, helps service providers sell, set up and bill cloud phone and communication services for their business customers. Our purpose is simple: empowering businesses to deliver a world that works from anywhere.

Who you’ll be working with

You’ll work closely with our EA to the Managing Director and alongside a collaborative team of 130+ people across Sales, Support, Finance, HR and Product. Here’s what we value:

Fun and respectful: we love what we do and respect each other

Customer first, partner success: we value feedback and deliver the best partner experience

Trusted experts: we’re empowered to be the best and share our knowledge

Collaborate to innovate: innovation is in our DNA, and we work better together

Access4 is an equal opportunity employer. We welcome applicants of all backgrounds, including Aboriginal and Torres Strait Islander people, people with disability and people of all genders, ages and cultures. If you need any adjustments during the recruitment process, please let us know.