Office Administration Trainee – Full Time

WES Mackay; Mackay Regional; On-site; AUD 32,000 - 42,000; Full time

Benefits offered by this job

Structured training

National qualification while you work

Full on-the-job training

Support from experienced team

Exposure to two local businesses

Job summary

WES Mackay and Smoke Alarms Mackay are hiring an Office Administration Trainee to gain real office experience while completing a national qualification in Business/Administration. This Paget-based role is full-time, Monday to Friday, and trains you across two growing local businesses.

You don't need prior office experience; the team will teach you. You'll learn administration and customer service with on-the-job support from an experienced staff as you develop skills and confidence.

Qualifications

• No prior office experience required.
• Strong willingness to learn and adapt.
• Reliable and punctual with good communication.

Responsibilities

• Answering phone calls and emails in a friendly and professional manner
• Booking jobs and assisting with scheduling our tradespeople
• Keeping customers updated on their jobs
• Assisting with quotes, invoices and compliance documents
• Data entry and maintaining customer and job information
• Learning systems including AroFlo, Microsoft Office and Xero
• Assisting our administration and management team with general office duties
• Learning different areas of the business as your skills and experience develop

Skills

Communication

Reliability

Attention to detail

Team player

Computer literacy

Willingness to learn

Education

Business Administration Traineeship

Tools

AroFlo

Microsoft Office

Xero

Job description

Office Administration Trainee – Full Time

WES Mackay & Smoke Alarms Mackay – Paget, Mackay
Full-Time | Monday to Friday | Traineeship

Office Administration Trainee

WES Mackay & Smoke Alarms Mackay – Paget, Mackay
Full-Time | Monday to Friday | Traineeship

Looking to start your career?

WES Mackay and Smoke Alarms Mackay are locally owned and operated businesses looking for a motivated Office Administration Trainee to join our team at our Paget office.

This is a great opportunity for a school leaver or someone at the beginning of their working career who wants to gain real office experience while completing a nationally recognised qualification in Business/Administration.

This is a full-time Monday to Friday position, where you'll be trained and supported by our experienced office team while learning all aspects of administration and customer service.

About the Role

You’ll be working across both WES Mackay and Smoke Alarms Mackay and learning how a busy trade services office operates.

Your duties will include:

• Answering phone calls and emails in a friendly and professional manner
• Booking jobs and assisting with scheduling our tradespeople
• Keeping customers updated on their jobs
• Assisting with quotes, invoices and compliance documents
• Data entry and maintaining customer and job information
• Learning systems including AroFlo, Microsoft Office and Xero
• Assisting our administration and management team with general office duties
• Learning different areas of the business as your skills and experience develop

You don't need previous office experience – we'll teach you.

About You

We're more interested in finding someone with the right attitude and willingness to learn than someone with years of experience.

You'll be a good fit if you:

• Are reliable and turn up ready to work
• Have a positive, can-do attitude
• Are keen to learn and develop new skills
• Are friendly and confident communicating with people
• Have good attention to detail
• Are comfortable using computers and willing to learn new systems
• Can work well as part of a team
• Are organised and able to work in a busy environment
• Have reliable transport to and from our Paget office

What We Offer

• Full-time Monday to Friday employment
• A structured Office Administration/Business Traineeship
• A nationally recognised qualification while you work
• Full on-the-job training
• Support from an experienced administration and management team
• Exposure to different areas of two growing local businesses
• The opportunity to develop into a long-term administration career with us
• Friendly and supportive team environment

About Us

Established in 2007, WES Mackay is a locally owned multi-trade business providing electrical, plumbing, gas and air-conditioning services throughout the Mackay region.

Smoke Alarms Mackay provides smoke alarm compliance and servicing to thousands of properties throughout Mackay and surrounding areas.

Together, we have a large team of tradespeople and administration staff servicing residential, real estate and commercial customers.