Business Administration Trainee

Ice Blast Air Conditioning Pty Ltd; Brisbane; Presencial; AUD 32.000 - 42.000; A tiempo parcial

Descripción de la vacante

Ice Blast Air Conditioning Pty Ltd in Loganholme is offering a hands‑on Business Administration Traineeship with an immediate start. You will gain practical skills in customer service, administration and modern business systems while working toward a Certificate III in Business (Administration).

The role is part‐time at first, with weekday hours to be agreed, and may move to full‐time if the fit is right. You’ll learn Simpro and Microsoft 365, handle data entry, emails, calls and general office

Formación

• Looking for a reliable, switched on person to join our team in a Business Administration Traineeship.
• Training toward a nationally recognised qualification.
• Part-time start preferred with potential for full-time later.

Responsabilidades

• Answer incoming phone calls, take accurate messages and help customers in a calm, friendly and professional manner.
• Monitor and respond to routine email correspondence under guidance.
• Welcome visitors, receive and check deliveries, and notify the right team member.
• Complete data entry, filing, scanning, document preparation and general office administration.
• Learn Simpro, Microsoft 365 and other systems used to manage customer jobs, scheduling, purchasing, quoting and invoicing.
• Help triage incoming work and support technicians and the office team with day to day coordination.
• Use approved AI tools to help prepare draft emails, summaries, checklists and process improvements, while checking accuracy, protecting privacy and using good judgement.
• Take on additional responsibilities as your confidence and skills grow.

Conocimientos

Customer service

Administration

Data entry

Communication

Attention to detail

Educación

Certificate III in Business (Administration)

Herramientas

Simpro

Microsoft 365

Descripción del empleo

Ice Blast is a growing air conditioning and electrical business based in Loganholme. We are looking for a reliable, switched on person to join our friendly team in a Business Administration Traineeship, with an immediate start available.

This is a hands on office role where you will build practical skills in customer service, administration and modern business systems while working towards a nationally recognised qualification. The intended qualification is BSB30120 Certificate III in Business (Administration), subject to eligibility and approval by the training provider and relevant authorities.

Part time is our preferred starting arrangement, with weekday hours to be agreed. We are also open to discussing a full time traineeship if the successful applicant is interested and it is the right fit for both parties.

This is intended as a non school based traineeship, so it may suit a recent school leaver, an early career applicant or someone making a fresh start who is available to begin now. Previous office experience is helpful but not essential. Attitude, reliability and willingness to learn matter most.

What you’ll learn and do

• Answer incoming phone calls, take accurate messages and help customers in a calm, friendly and professional manner.
• Monitor and respond to routine email correspondence under guidance.
• Welcome visitors, receive and check deliveries, and notify the right team member.
• Complete data entry, filing, scanning, document preparation and general office administration.
• Learn Simpro, Microsoft 365 and other systems used to manage customer jobs, scheduling, purchasing, quoting and invoicing.
• Help triage incoming work and support technicians and the office team with day to day coordination.
• Use approved AI tools to help prepare draft emails, summaries, checklists and process improvements, while checking accuracy, protecting privacy and using good judgement.
• Take on additional responsibilities as your confidence and skills grow.

About you

• Can start soon and reliably attend our Loganholme office on agreed weekdays.
• Is punctual, dependable and follows tasks through to completion.
• Communicates clearly and politely by phone, email and in person.
• Has good spelling, attention to detail and accurate data entry habits.
• Is comfortable using computers and keen to learn new software and responsible ways to use AI.
• Asks sensible questions, accepts feedback and takes initiative once trained.
• Can stay organised when priorities change in a busy trade services office.
• Has Australian work rights and is eligible to enter the proposed traineeship and training contract.

You do not need to be an AI expert. We want someone curious and adaptable who understands that AI can help with work, but that people remain responsible for checking the result before it is used or sent.

What we offer

• Paid employment while completing a nationally recognised business qualification.
• Structured workplace training, guidance and practical experience across a broad range of office tasks.
• A friendly, supportive team where your contribution is visible and valued.
• Experience with customer service, office systems, Simpro and modern AI assisted workflows.
• The opportunity to grow into broader administration and job coordination responsibilities.