Office Administration Assistant

Peritus Technology; Melbourne; On-site; AUD 60,000 - 70,000; Full time

Job summary

Peritus Technology is seeking an organised, detail‑oriented Administrative Assistant to support our operational and field‑service teams from our Southbank office in Melbourne. The role is predominantly office based with occasional site visits to Melbourne locations as required for information gathering and verification of work.

You will manage emails, service requests, records, and documents, coordinate with technicians and suppliers, and assist with purchase orders and invoicing.

Qualifications

• Experience in office administration or service administration, or similar role.
• Strong organisational skills and ability to manage multiple tasks.
• Clear and professional written and verbal communication.

Responsibilities

• Monitor shared email accounts and respond to enquiries.
• Register and track service requests and work orders.
• Maintain electronic files, registers and office records.
• Follow up technicians, contractors and suppliers for information.
• Prepare and check job documentation, photos and completion records.
• Organise documents, drawings, permits and information for field personnel.
• Update customer, asset and location records.
• Verify paperwork before jobs are closed.
• Assist with purchase orders, invoices and delivery records.
• Prepare routine correspondence, reports and meeting notes.

Skills

Office administration

Multitasking

Communication

Records management

Microsoft Outlook

Microsoft Word

Microsoft Excel

Independent worker

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Working from our Southbank office, you will provide day-to-day administrative support to our operational and field-service teams. The role is predominantly office based, although occasional attendance at Melbourne work sites may be required to collect information, take photographs or verify completed work.

Key responsibilities

• Monitoring shared email accounts and responding to or directing enquiries.
• Receiving, registering and tracking service requests and work orders.
• Maintaining electronic files, spreadsheets, registers and office records.
• Following up technicians, contractors and suppliers for outstanding information.
• Preparing and checking job documentation, photographs and completion records.
• Organising documents, drawings, permits and information required by field personnel.
• Updating customer, asset, equipment and location records.
• Checking that completed paperwork is accurate before jobs are closed.
• Assisting with purchase orders, invoices, delivery records and cost information.
• Preparing routine correspondence, reports, meeting notes and action lists.

About you

• Previous experience in office administration, service administration, accounts support, scheduling or a similar role.
• Strong organisational skills and the ability to manage several tasks without losing track of the details.
• Confidence following up people when information or paperwork is overdue.
• Clear and professional written and verbal communication.
• Good working knowledge of Microsoft Outlook, Word and Excel.
• Experience maintaining accurate electronic records and filing systems.
• Practical judgement and the confidence to raise an issue when something does not appear correct.
• The ability to work independently within a small, collaborative team.
• A current Australian driver licence and the ability to attend Melbourne sites occasionally.

About us

Peritus Technology is an Australian company supplying, installing and maintaining parking meters, enforcement technology and related systems. We work with local government, contractors, suppliers and technology partners throughout Australia. This position will support a significant Melbourne local-government services contract while also assisting with general administration across the business.

A stable, full-time administrative position.

Predominantly office-based work at our Southbank premises.

Clear responsibilities and practical, structured duties.

Regular weekday working hours, including an earlier finish on Friday.

A supportive small-team environment.

Direct access to experienced operational personnel.

Training in Peritus systems, parking technology and service procedures.

A role where sound administration and attention to detail are recognised and valued.

Varied work without sales targets or responsibility for managing a large team.