Ocean Freight Supervisor - Import | Hybrid Role & Growth

DHL Group; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work after onboarding

Onsite carpark

Annual wellbeing/fitness subsidy

Job summary

DHL Global Forwarding in Sydney is seeking an Ocean Freight Supervisor (Import) to lead a team responsible for import shipments, ensuring SOP compliance and high service standards.

You will drive profitability, build strong client relationships, and monitor KPIs to improve productivity and on-time delivery. This on-site role requires at least two years of supervisory ocean freight experience and Australian work rights, with hybrid options after onboarding.

Qualifications

• Minimum 2 years’ experience as Supervisor Ocean Freight.
• Full Australian right to work.
• Drive success through focusing on and utilising your strengths in a relentless pursuit of results.
• Create a culture of trust where everyone feels empowered and motivated to work towards a common purpose.
• Maintain a positive mindset, prioritising clear objectives in the face of challenges, change and uncertainty.
• Demonstrate the will to win, being determined to succeed collaboratively while driving opportunities for growth.

Responsibilities

• Direct your team to complete operational activities in line with SOPs and regulatory compliance.
• Ensure relevant quality KPIs are met or overachieved.
• Drive gross profit maximization at team level and improve productivity.
• Build close business relationships with clients and upsell opportunities, maintaining regular customer contact.
• Ensure regulatory compliance for commodity and locations in shipments.
• Proactively monitor and implement process improvements.

Skills

Team leadership

Client relationship management

Regulatory compliance

Profitability optimization

Job description

DHL Global Forwarding in Sydney is seeking an Ocean Freight Supervisor (Import) to lead a team responsible for import shipments, ensuring SOP compliance and high service standards.

You will drive profitability, build strong client relationships, and monitor KPIs to improve productivity and on-time delivery. This on-site role requires at least two years of supervisory ocean freight experience and Australian work rights, with hybrid options after onboarding.