Hybrid Ocean Freight Export Specialist

DHL Group; Sydney; Híbrido; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work after onboarding

Fitness subsidy

Descripción de la vacante

DHL Global Forwarding is seeking an Ocean Freight Export Specialist to join the Matraville, Sydney team. You will manage export shipments, coordinate documentation, and liaise with customers to ensure on-time, compliant deliveries.

The role emphasizes proactive communication, issue resolution, and accurate invoicing while maintaining regulatory compliance. The ideal candidate has 1–2 years in ocean export shipping, experience with CargoWise, and a customer-focused approach.

Formación

• 1-2 years of experience in ocean export shipping or International Freight Forwarding.
• Experience with CargoWise or similar freight systems is preferred.
• Strong focus on delivering reliable customer service and resolving inquiries.

Responsabilidades

• Arrange export documentation compliant with customer and destination requirements.
• Book carriers/co-loaders and prepare shipping documents.
• Create transport orders and monitor shipment status in export operations.
• Identify performance issues and propose operational improvements.
• Serve as main customer contact, handle inquiries and resolve complaints.
• Provide proactive shipment status updates and manage day-to-day export tasks.

Conocimientos

Ocean export shipping

Customer service

Regulatory compliance

Herramientas

CargoWise

Descripción del empleo

DHL Global Forwarding is seeking an Ocean Freight Export Specialist to join the Matraville, Sydney team. You will manage export shipments, coordinate documentation, and liaise with customers to ensure on-time, compliant deliveries.

The role emphasizes proactive communication, issue resolution, and accurate invoicing while maintaining regulatory compliance. The ideal candidate has 1–2 years in ocean export shipping, experience with CargoWise, and a customer-focused approach.