Night-Shift CCTV & Operations Controller

Millennium; Willoughby City Council; On-site; AUD 41,000 - 47,000; Full time

Benefits offered by this job

Dynamic and supportive team

Career progression and training

Safety-focused culture

Competitive pay and flexible working

Job summary

Millennium is seeking a professional Control Room Operator to join our Chatswood team in NSW. You will monitor CCTV, respond to incidents, coordinate cleaning and security services, and maintain logs to ensure safety and service continuity across sites.

The role requires excellent communication, calm under pressure, and availability for night shifts, weekends, and holidays. Prior control room or retail environment experience is preferred, with security licenses as may be required by site.

Qualifications

• Previous experience in a control room preferably in a retail environment.
• Strong communication and multitasking skills.
• Familiarity with CCTV, alarms, radio, and dispatch systems
• Ability to remain calm under pressure and respond quickly to incidents and emergencies
• Basic computer literacy and report writing skills
• Availability for shift work, including nights, weekends, and public holidays
• Security license or relevant certifications may be required depending on site

Responsibilities

• Monitor CCTV systems and site activity to ensure safety and compliance
• Coordinate cleaning and security teams across multiple locations
• Respond to alarms, incidents, and service requests in real-time
• Maintain accurate logs and incident reports
• Communicate with site supervisors, clients, and emergency services as needed
• Ensure adherence to operational procedures and safety protocols
• Support rostering, shift coverage, and workforce coordination

Skills

Communication skills

Multitasking

Calm under pressure

Tools

CCTV systems

Alarms

Radio dispatch

Job description

Millennium is seeking a professional Control Room Operator to join our Chatswood team in NSW. You will monitor CCTV, respond to incidents, coordinate cleaning and security services, and maintain logs to ensure safety and service continuity across sites.

The role requires excellent communication, calm under pressure, and availability for night shifts, weekends, and holidays. Prior control room or retail environment experience is preferred, with security licenses as may be required by site.