Control Room Operator: CCTV, Alarms & Rapid Response

MSS Security; Port Kembla; On-site; AUD 41,000 - 45,000; Full time

Benefits offered by this job

Shift loading

Ongoing training and development

Supportive team environment

High-profile industrial site

Job summary

MSS Security is seeking a Full-Time Control Room Officer to join our security team at a major industrial site in Port Kembla. The role focuses on CCTV and alarm monitoring, incident management, access control, and coordinating security responses.

Ideal candidates will have Control Room security experience, rapid response skills, NSW Security Licence, current First Aid and Driver Licence, strong CCTV/reporting skills, and the ability to stay calm under pressure.

Qualifications

• Previous Control Room Security experience.
• Demonstrated Rapid Response experience.
• Current NSW Security Licence.
• Current First Aid Certificate.
• Current Full Driver Licence.
• Strong computer, CCTV, and reporting skills.
• Excellent communication and decision-making skills.
• Ability to remain calm under pressure.
• Professional presentation and strong work ethic.
• Flexibility to work rotating days, nights, weekends, and public holidays.

Responsibilities

• Monitor CCTV, alarms, access control, and security systems.
• Manage and coordinate responses to incidents and emergencies.
• Communicate with security officers, site personnel, and emergency services.
• Maintain accurate incident logs and reports.
• Conduct Rapid Response Patrols and attend incidents when required.
• Perform access control, patrols, and security inspections.
• Provide professional customer service and stakeholder engagement.

Skills

Control room security

Rapid response

NSW Security Licence

First Aid

Driver Licence

CCTV skills

Communication skills

Decision making

Calm under pressure

Professional presentation

Flexible scheduling

Tools

Security software

Job description

MSS Security is seeking a Full-Time Control Room Officer to join our security team at a major industrial site in Port Kembla. The role focuses on CCTV and alarm monitoring, incident management, access control, and coordinating security responses.

Ideal candidates will have Control Room security experience, rapid response skills, NSW Security Licence, current First Aid and Driver Licence, strong CCTV/reporting skills, and the ability to stay calm under pressure.