Night Manager: Overnight Hotel Operations Leader

CP - Hobart (HBAHO); Hobart; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Free staff meal

Uniform provided

Staff discounts on F&B

Birthday leave

Parental leave

Employee discounts

Job summary

Crowne Plaza Hobart is seeking an experienced full-time Night Manager to lead the overnight operation. As the senior manager on duty, you will guide the overnight team, oversee the Night Audit, and ensure the safety, security and satisfaction of guests and colleagues.

This hands-on leadership role requires remaining calm under pressure, making sound decisions and taking pride in delivering a seamless guest experience, with the responsibility to start the day smoothly for all departments.

Qualifications

• Previous experience as Night Manager or similar hotel leadership role.
• Strong knowledge of Front Office operations and Night Audit procedures.
• Experience using Opera PMS or a similar hotel management system.
• Strong leadership, communication, problem-solving and service recovery skills.
• Ability to work independently and respond calmly to guest concerns and emergencies.
• Based in Hobart or willing to relocate to Hobart.
• Australian working rights is required.

Responsibilities

• Lead and support the overnight team and coordinate daily priorities.
• Oversee overnight hotel operations, guest requests and issue resolution.
• Oversee the Night Audit process and financial reconciliation.
• Maintain a safe and secure environment and ensure proper handover to the morning team.
• Demonstrate calm, decisive leadership under pressure.

Skills

Leadership

Front Office operations

Night Audit procedures

Customer service

Communication

Problem-solving

Education

Hospitality/Hotel Management qualifications

Tools

Opera PMS

Job description

Crowne Plaza Hobart is seeking an experienced full-time Night Manager to lead the overnight operation. As the senior manager on duty, you will guide the overnight team, oversee the Night Audit, and ensure the safety, security and satisfaction of guests and colleagues.

This hands-on leadership role requires remaining calm under pressure, making sound decisions and taking pride in delivering a seamless guest experience, with the responsibility to start the day smoothly for all departments.