Night Auditor — Overnight Ops & Guest Experience Perks

Ibis Styles; Hobart; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

ALL Heartist Membership discounts

Family & Friends Discounts

ALL Loyalty Program benefits

Career development opportunities

Supportive team environment

Job summary

Ibis Styles Hobart is seeking a dedicated Night Auditor to oversee overnight operations and guest services. You will ensure secure, efficient processes, manage reservations, and deliver seamless check-in/out while maintaining high standards of hospitality.

Join a team that values proactive problem solving, accuracy in nightly reporting, and personalised guest experiences in a vibrant Hobart setting. The role requires flexibility to work overnights, weekends, and holidays.

Qualifications

• Must have exceptional customer service and communication skills.
• Must be able to work independently and as part of a team.
• Strong time management and organisational abilities.
• Ability to manage multiple tasks with accuracy and efficiency.
• Proven initiative and problem-solving mindset.
• Comfort with reconciling transactions and reporting.

Responsibilities

• Welcoming guests, managing overnight operations, and ensuring safety of property.
• Perform nightly audit, reconciliations, reporting, and end-of-day documentation.
• Prepare and distribute overnight reports to relevant departments.
• Manage reservations and guest accounts, ensuring accuracy of records.
• Deliver efficient check-in/out and respond to guest enquiries promptly.
• Monitor guest and asset safety throughout the night.
• Anticipate guest needs and provide personalised service.
• Work independently overnight and handle issues with sound judgement.

Skills

Customer service

Team player

Time management

Organisational skills

Proactive / initiative

Rapport building

Problem solving

Attention to detail

Opera Cloud / PMS experience

Tools

Opera Cloud

Job description

Ibis Styles Hobart is seeking a dedicated Night Auditor to oversee overnight operations and guest services. You will ensure secure, efficient processes, manage reservations, and deliver seamless check-in/out while maintaining high standards of hospitality.

Join a team that values proactive problem solving, accuracy in nightly reporting, and personalised guest experiences in a vibrant Hobart setting. The role requires flexibility to work overnights, weekends, and holidays.