Night Concierge & Guest Services

Minor Hotels; Queensland; On-site; AUD 18,184 - 25,898; Part time

Benefits offered by this job

Career Growth

50% off stays at Minor Hotels

International accommodation discounts

Cashback at top retailers

Discounted entertainment and activities

Exclusive health insurance offers

Generous leave benefits

Wellness support

Job summary

A leading hospitality provider in Queensland is seeking a passionate part-time Night Guest Service Agent to deliver exceptional guest experiences. You will manage check-ins, assist guests throughout their stay, and ensure clear communication while maintaining service standards. Applicants should possess a strong background in customer service and be available for flexible shifts. This role includes attractive benefits and opportunities for career growth.

Qualifications

• Experience in hospitality or customer service roles.
• Ability to effectively communicate across various mediums.
• A proactive approach to guest needs and service delivery.

Responsibilities

• Welcome guests and manage check-in/check-out processes.
• Maintain communication with guests and staff.
• Process reservations and guest requests accurately.

Skills

Customer service excellence

Clear communication

Problem resolution

Professional presentation

Job description

A leading hospitality provider in Queensland is seeking a passionate part-time Night Guest Service Agent to deliver exceptional guest experiences. You will manage check-ins, assist guests throughout their stay, and ensure clear communication while maintaining service standards. Applicants should possess a strong background in customer service and be available for flexible shifts. This role includes attractive benefits and opportunities for career growth.