Night Auditor

Accor; South Australia; Vor Ort; AUD 60.000 - 70.000; Vollzeit

Zusammenfassung

Accor is seeking a Night Auditor to complete end-of-day accounting, produce nightly reports, and act as a calm point of contact for guests during the night.

The role provides operational leadership via regular relief supervision in the absence of the Night Manager, with duties spanning reception, security coordination, valet parking, and guest services across the late-night hours.

Qualifikationen

• Independent worker with initiative and ability to work without supervision.
• Night Audit, Front Office or supervisory hotel experience preferred.
• Strong guest-focused service mindset with problem-solving ability.
• Valid Australian driving licence; able to drive both automatic and manual.
• Willing to rotate roster including weekends and public holidays.
• Experience leading a shift and supervising a team.

Aufgaben

• Take charge of night audit process and ensure nightly reports are accurate and up to date.
• Collaborate with security to monitor building security systems.
• Perform valet parking duties and operate guest vehicles (auto/manual).
• Provide relief supervision for at least four shifts per fortnight in the absence of the Night Manager.
• Assist the day team to ensure seamless guest experience across all hours.
• Work the night shift roster from 11:00pm to 7:00am.

Kenntnisse

Independent worker

Night Audit experience

Guest service

Driving licence

Roster flexibility

Shift lead capability

Jobbeschreibung

Purpose

As Night Auditor, you will perform end of day accounting tasks in preparation for the next day's trading while assisting guests with late night inquiries. When the rest of the hotel is asleep, the Night Auditor stands as the calm and composed point of contact for any situation. This role will also provide operational leadership through regular relief supervision in the absence of the Night Manager.

Primary Responsibilities

• Take charge of reception desk duties and manage the crucial night audit process, ensuring nightly reports are accurate and up to date
• Work closely with security to monitor building security systems, contributing to a safe and secure environment for guests and team members
• Complete valet parking duties and safely operate guest vehicles, including manual transmissions
• Provide relief supervision for a minimum of four shifts per fortnight in the absence of the Night Manager
• Assist the day team with operations, ensuring a seamless guest experience across all hours of the day and night
• Embrace the distinctive night shift roster, working predominantly from 11:00pm to 7:00am

Skills & Experience

• You are an independent worker who takes initiative and performs confidently without constant supervision
• Previous Night Audit, Front Office, Accounts or supervisory experience within a hotel environment is highly regarded
• Strong problem-solving skills with a guest-first approach and a passion for delivering exceptional service
• Must hold a valid licence with the right to drive in Australia and be confident driving both automatic and manual vehicles
• Flexible and adaptable to a rotating roster including weekends and public holidays
• Demonstrated ability to lead a shift and support team members when acting in a supervisory capacity