Night Auditor

Accor Apartments & Realty; Tweed Heads; On-site; AUD 65,000 - 85,000; Full time

Job summary

Accor Apartments & Realty is seeking a Night Auditor to perform end-of-day accounting tasks and assist guests with late-night inquiries. You will be the calm, composed point of contact while the hotel operates through the night, ensuring accurate reporting and guest satisfaction.

The role requires independent work, a proactive approach to problem-solving, and flexibility to cover night shifts, including weekends and public holidays.

Qualifications

• Independent worker capable of taking initiative without constant supervision.
• Night Audit and/or hotel accounts experience is highly beneficial.
• Guest-centric approach with a focus on memorable experiences.
• Willingness to work a flexible rotating schedule including weekends and public holidays.

Responsibilities

• Take charge of reception desk duties and manage the night audit process, ensuring nightly reports are accurate.
• Collaborate with security to monitor building security systems and maintain a safe environment for guests and staff.
• Assist the day team to ensure seamless guest experience across day and night operations.
• Work the night shift from 11pm to 7am.

Skills

Independent worker

Night Audit experience

Guest service focus

Problem solving

Job description

Purpose

AsNight Auditor, you will perform end of day accounting tasks in preparation for the next day’s trading while assisting guests with late night inquiries. When the rest of the hotel is asleep, the Night Auditor stands as the calm and composed point of contact for any situation.

Primary Responsibilities

• Take charge of the reception desk duties and manage the crucial night audit process, ensuring that nightly reports are accurate and up to date


• Work closely with security to keep a watchful eye on the building's security systems, contributing to a safe and secure environment for guests and staff alike


• Assist the day team with their operations, ensuring a seamless guest experience that extends throughout the entire day and night


• Embrace the distinctive night shifts at our hotel, spanning from 11pm to 7am

Skills & Experience

• You will be an independent worker who can take initiative and excel without constant supervision


• Prior experience in Night Audit and/or Accounts and technical know-how to efficiently handle the nightly audit of all hotel transactions is highly beneficial


• Quick-thinking problem solver, putting the guest's needs at the forefront, and taking pride in crafting and delivering memorable guest experiences


• Capable of embracing a flexible rotating schedule, including weekends and public holidays