Night Auditor

Accor Apartments & Realty; Lorne; On-site; AUD 52,000 - 76,000; Full time

Job summary

Accor Apartments & Realty is seeking a Night Auditor to manage end-of-day accounting and support guests during the late hours. The role involves maintaining accurate nightly reports while staying composed during overnight operations.

You will work independently on a rotating night shift from 11pm to 7am, with a focus on guest satisfaction and security collaboration. Prior experience in night audit or hotel accounts is highly beneficial and a proactive approach is essential.

Qualifications

• Experience performing night audit or accounts is beneficial.
• Able to operate independently with minimal supervision.
• Strong guest service mindset and problem-solving skills.
• Willingness to work a rotating night shift, including weekends and public holidays.

Responsibilities

• Take charge of the night audit process and ensure nightly reports are accurate.
• Collaborate with security to monitor building safety systems.
• Assist the day team to maintain seamless guest experiences 24/7.
• Work the night shift from 11pm to 7am, ensuring calm, professional guest handling.

Skills

Night audit experience

Independent worker

Flexible schedule

Job description

Purpose

AsNight Auditor, you will perform end of day accounting tasks in preparation for the next day’s trading while assisting guests with late night inquiries. When the rest of the hotel is asleep, the Night Auditor stands as the calm and composed point of contact for any situation.

Primary Responsibilities

• Take charge of the reception desk duties and manage the crucial night audit process, ensuring that nightly reports are accurate and up to date
• Work closely with security to keep a watchful eye on the building's security systems, contributing to a safe and secure environment for guests and staff alike
• Assist the day team with their operations, ensuring a seamless guest experience that extends throughout the entire day and night
• Embrace the distinctive night shifts at our hotel, spanning from 11pm to 7am

Skills & Experience

• You will be an independent worker who can take initiative and excel without constant supervision
• Prior experience in Night Audit and/or Accounts and technical know-how to efficiently handle the nightly audit of all hotel transactions is highly beneficial
• Quick-thinking problem solver, putting the guest's needs at the forefront, and taking pride in crafting and delivering memorable guest experiences
• Capable of embracing a flexible rotating schedule, including weekends and public holidays