NDIS Plan Manager: Remote Invoicing & Admin Lead

My Solutions Plan Management; Gold Coast City; Remote; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Remote work from home

Job summary

My Solutions Plan Management – Carrara QLD is seeking a dedicated NDIS Plan Manager to handle invoice processing and administration from a fully remote, work-from-home setup. This permanent full-time role (38 hours per week) runs Monday to Friday with immediate start.

You will process invoices, answer participant and provider enquiries, monitor budgets, onboard participants, liaise with the NDIA and service providers, and maintain up-to-date records.

Qualifications

• Previous experience in NDIS plan management is valued or strong admin background.
• Proficient with Excel and Outlook for data entry and reporting.
• Excellent written and verbal communication.

Responsibilities

• Process participant invoices accurately and efficiently.
• Handle enquiries from participants and providers via calls and emails.
• Monitor budgets and assist with regular reports.
• Onboard new participants and collect required information.
• Liaise with participants, NDIA and service providers to resolve issues.
• Maintain confidential participant records in CRM and databases.
• Ensure compliance with NDIS guidelines and quality standards.
• Provide general administrative support and work remotely.

Skills

Excel

Outlook

Attention to detail

Communication skills

Tools

Microsoft Excel

Outlook

Job description

My Solutions Plan Management – Carrara QLD is seeking a dedicated NDIS Plan Manager to handle invoice processing and administration from a fully remote, work-from-home setup. This permanent full-time role (38 hours per week) runs Monday to Friday with immediate start.

You will process invoices, answer participant and provider enquiries, monitor budgets, onboard participants, liaise with the NDIA and service providers, and maintain up-to-date records.