NDIS Plan Manager — Remote, 6-Month Contract to Perm

TwoScots Recruitment; Sydney; Remote; AUD 75,000 - 80,000; Full time

Benefits offered by this job

Fully remote

Contract 6 months

Perm permanency potential

Leading NDIS provider

Salary + Super

Job summary

TwoScots Recruitment is partnering with a major Australian NDIS Plan Management provider to recruit multiple experienced NDIS Plan Managers for an initial 6-month contract with strong potential for permanency.

The role is fully remote, open to candidates nationwide in Australia, and offers a salary of $75,000–$80,000 plus super. You will manage participant funding, budgets and enquiries while delivering high-quality outcomes.

Qualifications

• Previous hands-on NDIS Plan Management experience is essential.
• Strong understanding of NDIS funding, pricing arrangements, claims and guidelines.
• Exceptional customer service and communication skills, with the confidence to manage complex enquiries.
• Experience working in a fast-paced, high-volume environment.
• Tech-savvy, adaptable and enthusiastic about learning new systems.
• Proactive, team-oriented attitude with a genuine passion for supporting NDIS participants.
• Experience within a larger NDIS Plan Management provider advantageous.
• Must currently reside in Australia and have full Australian working rights.

Responsibilities

• Provide exceptional customer service and specialist NDIS Plan Management support to participants, families and support coordinators.
• Manage participant funding, budgets and enquiries, ensuring alignment with NDIS guidelines.
• Review and resolve complex invoices, claims and funding discrepancies.
• Advise participants and stakeholders on NDIS funding eligibility, pricing arrangements and available budgets.
• Work collaboratively within a team to manage high-volume workloads and meet service targets.
• Utilise innovative technology and automated systems to deliver efficient, high-quality outcomes.

Skills

NDIS Plan Management

Customer service

Communication

High-volume work

Tech-savvy

Team oriented

Australian working rights

Job description

TwoScots Recruitment is partnering with a major Australian NDIS Plan Management provider to recruit multiple experienced NDIS Plan Managers for an initial 6-month contract with strong potential for permanency.

The role is fully remote, open to candidates nationwide in Australia, and offers a salary of $75,000–$80,000 plus super. You will manage participant funding, budgets and enquiries while delivering high-quality outcomes.