Plan Manager | Fully Remote

TwoScots Recruitment; Sydney; Remote; AUD 75.000 - 80.000; Vollzeit

Benefits dieser Stelle

Fully remote

Contract 6 months

Perm permanency potential

Leading NDIS provider

Salary + Super

Zusammenfassung

TwoScots Recruitment is partnering with a major Australian NDIS Plan Management provider to recruit multiple experienced NDIS Plan Managers for an initial 6-month contract with strong potential for permanency.

The role is fully remote, open to candidates nationwide in Australia, and offers a salary of $75,000–$80,000 plus super. You will manage participant funding, budgets and enquiries while delivering high-quality outcomes.

Qualifikationen

• Previous hands-on NDIS Plan Management experience is essential.
• Strong understanding of NDIS funding, pricing arrangements, claims and guidelines.
• Exceptional customer service and communication skills, with the confidence to manage complex enquiries.
• Experience working in a fast-paced, high-volume environment.
• Tech-savvy, adaptable and enthusiastic about learning new systems.
• Proactive, team-oriented attitude with a genuine passion for supporting NDIS participants.
• Experience within a larger NDIS Plan Management provider advantageous.
• Must currently reside in Australia and have full Australian working rights.

Aufgaben

• Provide exceptional customer service and specialist NDIS Plan Management support to participants, families and support coordinators.
• Manage participant funding, budgets and enquiries, ensuring alignment with NDIS guidelines.
• Review and resolve complex invoices, claims and funding discrepancies.
• Advise participants and stakeholders on NDIS funding eligibility, pricing arrangements and available budgets.
• Work collaboratively within a team to manage high-volume workloads and meet service targets.
• Utilise innovative technology and automated systems to deliver efficient, high-quality outcomes.

Kenntnisse

NDIS Plan Management

Customer service

Communication

High-volume work

Tech-savvy

Team oriented

Australian working rights

Jobbeschreibung

• Initial 6-month contract with strong potential to become permanent
• 100% remote - work from anywhere in Australia

ABOUT THE COMPANY

TwoScots are excited to partner with one of Australia's largest and fastest-growing NDIS Plan Management providers, supporting over 40,000 participants nationwide. With significant growth, innovative technology and a strong commitment to delivering exceptional participant outcomes, this organisation is transforming the way NDIS Plan Management services are delivered.

An exciting opportunity has arisen for multiple experienced NDIS Plan Managers to join their growing team on an initial 6-month contract, with excellent opportunities for ongoing employment.

CULTURE + BENEFITS

• $75,000 - $80,000 + Super
• Fully remote opportunity - work from anywhere in Australia!
• Initial 6-month contract with strong potential for permanency
• Join one of Australia's largest and fastest-growing NDIS Plan Management businesses, at the forefront of innovation and technology-driven service delivery.
• Supportive, collaborative team culture with a genuine passion for the NDIS sector
• Immediate start with multiple opportunities available

RESPONSIBILITIES INCLUDE

• Provide exceptional customer service and specialist NDIS Plan Management support to participants, families and support coordinators
• Manage participant funding, budgets and enquiries, ensuring alignment with NDIS guidelines
• Review and resolve complex invoices, claims and funding discrepancies
• Advise participants and stakeholders on NDIS funding eligibility, pricing arrangements and available budgets
• Work collaboratively within a team to manage high-volume workloads and meet service targets
• Utilise innovative technology and automated systems to deliver efficient, high-quality outcomes

SKILLS + EXPERIENCE

• Previous hands-on NDIS Plan Management experience is essential
• Strong understanding of NDIS funding, pricing arrangements, claims and guidelines
• Exceptional customer service and communication skills, with the confidence to manage complex enquiries
• Experience working in a fast-paced, high-volume environment
• Tech-savvy, adaptable and enthusiastic about learning new systems
• Proactive, team-oriented attitude with a genuine passion for supporting NDIS participants
• Experience within a larger NDIS Plan Management provider advantageous
• Must currently reside in Australia and have full Australian working rights