NDIS Intake and Onboarding Coordinator (Part-Time)

Glenray Industries Limited; Bathurst; On-site; AUD 40,000 - 60,000; Part time

Benefits offered by this job

Salary packaging up to AU$15,900 for生活

Employee discounts on bills, groceries

EAP: confidential sessions

Training and career development

Values-driven culture

Job summary

Glenray Industries Limited in Bathurst is seeking an Intake Officer to be the first point of contact for individuals and carers seeking support services. The role supports the NDIS onboarding process and includes administration and coordination with operations to ensure high-quality customer service.

The position is part-time, located in Bathurst, and requires strong communication skills, attention to detail, and confidentiality.

Qualifications

• Strong verbal and written communication skills.
• Ability to manage multiple priorities.
• Strong attention to detail.
• Ability to maintain confidentiality.
• Experience in disability support is desirable.

Responsibilities

• Prepare accurate intake quotes and service agreements aligned with NDIS funding.
• Renew and track existing participant service agreements.
• Guide prospective participants through intake and service options.
• Maintain up-to-date knowledge of NDIS funding and services available.
• Develop positive relationships and rapport with internal and external stakeholders.

Skills

Verbal communication

Written communication

Multitasking

Attention to detail

Confidentiality

Disability experience

Job description

Glenray Industries Limited in Bathurst is seeking an Intake Officer to be the first point of contact for individuals and carers seeking support services. The role supports the NDIS onboarding process and includes administration and coordination with operations to ensure high-quality customer service.

The position is part-time, located in Bathurst, and requires strong communication skills, attention to detail, and confidentiality.