NDIS Intake & Engagement Specialist

overcoming; New South Wales; On-site; AUD 65,000 - 85,000; Full time

Job summary

overcoming is seeking an NDIS Intake and Engagement Officer based in New South Wales, Australia. This role focuses on assisting individuals with disabilities to access the right supports under the National Disability Insurance Scheme (NDIS). The ideal candidate will facilitate intake assessments and ensure participants are smoothly onboarded into services.

Experience in disability services, strong communication skills, and empathy are required. This role also involves maintaining participant records and collaborating with various stakeholders to improve engagement strategies.

Qualifications

• Experience in disability services, aged care, or community services.
• Ability to work in a fast-paced environment and manage multiple tasks.
• High level of empathy and cultural awareness.

Responsibilities

• Act as the first point of contact for prospective NDIS participants.
• Conduct initial assessments and provide guidance on NDIS services.
• Coordinate and facilitate the onboarding process for clients.

Skills

Experience in disability services

Excellent communication skills

Strong understanding of NDIS

Ability to manage multiple inquiries

High level of empathy

Tools

CRM systems

Job description

overcoming is seeking an NDIS Intake and Engagement Officer based in New South Wales, Australia. This role focuses on assisting individuals with disabilities to access the right supports under the National Disability Insurance Scheme (NDIS). The ideal candidate will facilitate intake assessments and ensure participants are smoothly onboarded into services.

Experience in disability services, strong communication skills, and empathy are required. This role also involves maintaining participant records and collaborating with various stakeholders to improve engagement strategies.