NDIS Administration & Rostering Officer | ShiftCare Expert

Vesta Community Care; North Lakes; Vor Ort; AUD 34.000 - 48.000; Vollzeit

Benefits dieser Stelle

Competitive hourly rate

Supportive team environment

Flexible work arrangements

Well-established provider

Zusammenfassung

Vesta Community Care is seeking an NDIS Administration Officer to support day-to-day operations across participant administration, rostering and documentation. You will collaborate with a small team to ensure accurate records and compliant processes.

Two positions available. The role offers flexible work arrangements, an hourly rate based on experience, and opportunities to contribute to high-quality, person-centred supports for Brisbane's Northside community.

Qualifikationen

• Minimum 12 months experience in an NDIS administration, rostering, coordination or similar role.
• Experience using ShiftCare or a comparable NDIS rostering platform.
• Understanding of NDIS participant services and administrative processes.
• Excellent organisational and time management skills.

Aufgaben

• Assist with creating, maintaining and updating support worker rosters using ShiftCare
• Coordinate participant schedules and manage roster changes as required
• Respond to participant, family, support worker and stakeholder enquiries
• Support participant onboarding, service agreements and documentation processes
• Maintain accurate participant and staff records within ShiftCare and other systems
• Assist with service bookings and day-to-day operational administration
• Support compliance activities, audit preparation and quality assurance requirements
• Monitor documentation to ensure records remain accurate and up to date
• Assist with incident reporting and compliance tracking processes
• Liaise with support workers and management to ensure continuity of services

Kenntnisse

Roster management

Organisation

Attention to detail

Time management

Verbal & written communication

Tools

ShiftCare

Jobbeschreibung

Vesta Community Care is seeking an NDIS Administration Officer to support day-to-day operations across participant administration, rostering and documentation. You will collaborate with a small team to ensure accurate records and compliant processes.

Two positions available. The role offers flexible work arrangements, an hourly rate based on experience, and opportunities to contribute to high-quality, person-centred supports for Brisbane's Northside community.