NDIS Rostering & Admin Specialist — Care Scheduling Pro

Outsourcey; Australia; Remote; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Opportunity to shape HR function in a:

Career growth and development

Job summary

Outsourcey is seeking an NDIS Rostering & Administrative Support Specialist to coordinate complex rostering for 40+ support workers across NDIS, aged care, and veterans services, while handling onboarding and documentation.

The role focuses on ensuring scheduling accuracy, compliance, and efficient administrative support within Australian business hours, with a professional home office setup and a reliable internet connection.

Qualifications

• Experience in NDIS, aged care or disability services administration.
• Experience in rostering, scheduling and workforce coordination in care settings.
• Proficient in rostering software and Microsoft Office Suite.
• Excellent written and verbal English communication with participants, families and external stakeholders.
• Attention to detail with compliant documentation management.
• Reliable, self-motivated, able to work independently during Australian business hours.
• Stable internet connection and professional home office setup.

Responsibilities

• Coordinate rostering and scheduling for 40+ support workers and assistant nurses.
• Process NDIS documentation, care plans, and service agreements.
• Manage onboarding: referrals, intake forms and service agreements.
• Triage inquiries from participants, families and referral partners.
• Liaise with support workers, coordinators and RNs to ensure shift coverage.
• Process timesheets, incident reports and progress notes per NDIS and aged care.
• Maintain accurate client and worker records across systems.
• Assist with invoicing, funding management and NDIS claims.
• Coordinate with NDIS planners, LACs and external stakeholders.
• Support admin team with day-to-day tasks to improve efficiency.

Skills

NDIS experience

Rostering

Scheduling

Microsoft Office

Care coordination

Tools

Rostering software

Job description

Outsourcey is seeking an NDIS Rostering & Administrative Support Specialist to coordinate complex rostering for 40+ support workers across NDIS, aged care, and veterans services, while handling onboarding and documentation.

The role focuses on ensuring scheduling accuracy, compliance, and efficient administrative support within Australian business hours, with a professional home office setup and a reliable internet connection.