National Workforce Planning & Rostering Leader

seek.com.au; Parramatta; On-site; AUD 110,000 - 150,000; Full time

Job summary

seek.com.au in Western Sydney is seeking a hands-on leader to run the centralised operations team, based in our Western Sydney office. You will manage rostering, resourcing, and workforce planning for a national client portfolio, with a focus on data, systems and process improvements.

This is a fast-paced, office-based role requiring deep experience in rostering, Modern Awards compliance, and reporting. You will lead the rostering team, drive forecasts, and partner with operations, HR and

Qualifications

• Experience in workforce planning for large shift-based workforces.
• Rostering or scheduling team leadership experience.
• Knowledge of Modern Awards and rostering compliance.
• Strong analytical and reporting skills with Power BI and Excel.
• Commercial awareness of labour cost, overtime and margins.
• Experience leading remote or distributed teams is a plus.

Responsibilities

• Build and maintain site-by-site resourcing requirements.
• Forecast resourcing gaps and set recruitment triggers with the recruitment team.
• Produce clear operational reporting to drive decisions and accountability.
• Utilise workforce data and rostering tech to improve forecasting and decisions; support new systems rollout.
• Lead, coach and develop the rostering team with accuracy and timeliness standards.
• Oversee rostering and scheduling across a national client portfolio.
• Ensure rosters comply with Modern Award, enterprise agreements and licensing.
• Monitor labour cost, overtime and utilisation; act on variances within budget.
• Collaborate with operations, HR, recruitment and training to resolve coverage issues.
• Monitor licensing, induction, training and compliance; report gaps to managers.
• Manage subcontractor compliance and administration (licensing, insurances, records).
• Lead the office administration team and general office management.
• Improve processes and build consistent ways of working.

Skills

Workforce planning

Rostering management

Power BI

Excel

Reporting & analytics

Budget awareness

Tools

Power BI

Excel

Job description

seek.com.au in Western Sydney is seeking a hands-on leader to run the centralised operations team, based in our Western Sydney office. You will manage rostering, resourcing, and workforce planning for a national client portfolio, with a focus on data, systems and process improvements.

This is a fast-paced, office-based role requiring deep experience in rostering, Modern Awards compliance, and reporting. You will lead the rostering team, drive forecasts, and partner with operations, HR and