Data-Driven Rostering & Workforce Planning Specialist

Flight Centre Travel Group; Brisbane; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Great culture and workplace awards

Staff discounts

Learning & Development

LinkedIn Learning access

Travel discounts

Employee wellness

Job summary

Flight Centre Travel Group Australia is seeking a Workforce Planning Specialist for our Brisbane, South Bank location to optimise rostering and drive data-led workforce decisions. You will partner with leaders and People Experience teams to create smart workforce solutions that balance operational needs with employee experience.

You will champion the rostering system, deliver insights, ensure compliance, and support a fast-paced, people-focused environment while building strong stakeholder

Qualifications

• Experience or exposure to rostering, workforce planning, and/or payroll.
• Experience using rostering systems - Humanforce/TimeTarget experience is highly desirable.
• Strong customer service, communication and stakeholder relationship-building skills.
• Ability to thrive in a fast-paced environment, managing multiple priorities and deadlines.
• Highly organised, adaptable and able to work autonomously to deliver outcomes.
• Strong attention to detail with a proactive approach to problem-solving and continuous improvement.
• A positive attitude, team-first mindset and a good sense of humour.

Responsibilities

• Develop, coordinate, and maintain employee rosters in line with relevant agreements and legislative requirements
• Partner with Team Leaders, Area Leaders, Payroll, and People + Culture to support workforce planning needs
• Facilitate training sessions to ensure leaders understand rostering compliance requirements
• Analyse workforce data and provide insights to support workforce planning, roster optimisation and business performance
• Optimise rostering practices to align with business requirements, minimise pay risk and maximise resource utilisation
• Build strong stakeholder relationships, provide exceptional support and influence outcomes across the business
• Manage competing priorities effectively while contributing to team objectives and deadlines

Skills

Rostering

Workforce planning

Payroll exposure

Stakeholder management

Communication skills

Attention to detail

Tools

Humanforce

TimeTarget

Job description

Flight Centre Travel Group Australia is seeking a Workforce Planning Specialist for our Brisbane, South Bank location to optimise rostering and drive data-led workforce decisions. You will partner with leaders and People Experience teams to create smart workforce solutions that balance operational needs with employee experience.

You will champion the rostering system, deliver insights, ensure compliance, and support a fast-paced, people-focused environment while building strong stakeholder