Data-Driven Rostering & Workforce Planner (Brisbane)

Flight Centre Travel Group; Brisbane; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Inclusive culture

Staff discounts

Travel discounts

Career opportunities

Mental health support

Employee assistance program

Job summary

Flight Centre Travel Group Australia is seeking a Workforce Planning Specialist to optimise rostering and drive data-led workforce decisions from our Brisbane office. You will partner with leaders and People Experience to create smart rostering solutions that balance operational needs with employee experience.

You will champion the rostering system, deliver insights, ensure compliance, and support a fast-paced, people-focused environment while building strong stakeholder relationships across the

Qualifications

• Experience with rostering, workforce planning, and/or payroll.
• Experience using rostering systems such as Humanforce or TimeTarget is highly desirable.
• Strong customer service and stakeholder relationship skills.

Responsibilities

• Develop, coordinate, and maintain employee rosters in line with agreements and laws.
• Partner with Team Leaders, Area Leaders, Payroll, and People + Culture to support needs.
• Facilitate training on rostering compliance requirements.
• Analyse workforce data and provide insights for planning and performance.
• Optimise rostering to minimise pay risk and maximise resource use.
• Build stakeholder relationships and provide strong support across the business.
• Manage conflicting priorities while contributing to team goals.

Skills

Rostering

Workforce planning

Payroll

Stakeholder management

Communication

Tools

Humanforce

TimeTarget

Job description

Flight Centre Travel Group Australia is seeking a Workforce Planning Specialist to optimise rostering and drive data-led workforce decisions from our Brisbane office. You will partner with leaders and People Experience to create smart rostering solutions that balance operational needs with employee experience.

You will champion the rostering system, deliver insights, ensure compliance, and support a fast-paced, people-focused environment while building strong stakeholder relationships across the