National Patrols Operations Lead: Optimize Routes & Coverage

Ultimate Security; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

Ultimate Security is seeking a National Patrols Manager to oversee national mobile patrol and alarm response operations. You will build and cost patrol runs, cluster sites, and optimise utilisation while delivering safe, reliable services.

You will lead patrol supervisors and officers, collaborate with rostering teams and the National Operations Centre, and manage costs, performance data and client expectations. A current driver licence and relevant security qualifications are required.

Qualifications

• Proven management experience specifically in mobile security patrol operations.
• Detailed knowledge of creating, costing and restructuring patrol runs and routes.

Responsibilities

• Create and optimise patrol runs and routes to balance geography, service frequency, site requirements and alarm response capacity.
• Increase patrol density by clustering sites and expanding coverage efficiently.
• Improve officer and vehicle utilisation while maintaining safety and service commitments.
• Lead and develop patrol supervisors and officers with clear performance expectations.
• Coordinate with rostering teams and the National Operations Centre to maintain coverage and manage exceptions.
• Monitor costs and drive profitability and budget performance.
• Support tenders, pricing reviews and new contract mobilisation.
• Oversee safety, incident response, fleet readiness, licensing and compliance.

Skills

Mobile patrol management

Patrol runs & routes costing

Fleet optimisation

Budget management

Leadership & communication

Education

Security licences & qualifications

Job description

Ultimate Security is seeking a National Patrols Manager to oversee national mobile patrol and alarm response operations. You will build and cost patrol runs, cluster sites, and optimise utilisation while delivering safe, reliable services.

You will lead patrol supervisors and officers, collaborate with rostering teams and the National Operations Centre, and manage costs, performance data and client expectations. A current driver licence and relevant security qualifications are required.