Security Operations Manager - Mobile Patrols, Melbourne

Roc Consulting; City of Melbourne; On-site; AUD 110,000 - 130,000; Full time

Benefits offered by this job

Fully maintained company vehicle

Job summary

Roc Consulting represents an established Australian security services provider recruiting a Security Operations Manager for the Mobile Patrols division in Melbourne. You will lead patrol officers, coordinate rostering, fleet management, and service delivery while nurturing key client relationships.

The role offers autonomous leadership with real accountability, a fully maintained company vehicle, and the chance to drive operational excellence in a growing security business.

Qualifications

• Commercial security operations experience.
• Experience with TrackTik or similar patrol management systems.
• Strong rostering and workforce management.
• Strong client and team management skills.

Responsibilities

• Lead patrol officers, rostering and deployment.
• Oversee fleet, alarm response and service delivery.
• Manage client relationships and escalations.
• Monitor KPIs, labour utilisation and operational performance.
• Maintain compliance and service standards.

Skills

Roster management

Client relationship management

Operational leadership

TrackTik" or similar patrol management

Job description

Roc Consulting represents an established Australian security services provider recruiting a Security Operations Manager for the Mobile Patrols division in Melbourne. You will lead patrol officers, coordinate rostering, fleet management, and service delivery while nurturing key client relationships.

The role offers autonomous leadership with real accountability, a fully maintained company vehicle, and the chance to drive operational excellence in a growing security business.