National Key Accounts Leader — Strategy & Growth

Vero Insurance; Sydney; Hybrid; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Hybrid working

20 weeks paid parental leave

Performance-based incentives

Suncorp shares

Wellbeing coaching

Employee Council access

Job summary

Suncorp is seeking a senior leader to own the national Key Accounts function for Workers Compensation, guiding a team of Account Managers and Specialists. You'll set the strategy, build trusted relationships with senior brokers and clients, and collaborate with Distribution and leaders to drive retention and profitable growth.

You'll lead with data-driven decisions, leverage CRM tools, and align with cross-functional teams to deliver a consistent approach across markets, ultimately improving

Qualifications

• Extensive experience in an operations or strategy role, with Commercial, Workers Compensation and intermediated market experience.
• Proven ability to develop and implement business strategies and frameworks that improve performance.
• Strong knowledge of the General and Workers Insurance market, including underwriting and products.

Responsibilities

• Develop and execute the Key Account strategy using data-led targeting and portfolio insights.
• Lead, coach and develop the national Key Accounts team with consistent ways of working.
• Build senior relationships with brokers and clients and act as trusted advisers.
• Lead retention and growth strategies including tenders, client service and broker plans.
• Use BI, CRM data and portfolio insights to inform strategy and reporting.
• Collaborate across Portfolio, Underwriting, Claims and Distribution to deliver a consistent market approach.

Skills

Operations/Strategy experience

People leadership

Commercial acumen

Stakeholder management

Negotiation and influencing

Job description

Suncorp is seeking a senior leader to own the national Key Accounts function for Workers Compensation, guiding a team of Account Managers and Specialists. You'll set the strategy, build trusted relationships with senior brokers and clients, and collaborate with Distribution and leaders to drive retention and profitable growth.

You'll lead with data-driven decisions, leverage CRM tools, and align with cross-functional teams to deliver a consistent approach across markets, ultimately improving