National Field Service Leader

Symmetry Human Resources; Melbourne; Sur place; AUD 120 000 - 180 000; Plein temps

Résumé du poste

Symmetry Human Resources in Melbourne leads a national field service operation as a National Field Service Manager. The role oversees field technicians, workshop activities and spare parts, driving efficiency, customer satisfaction and strong team performance.

You will report to senior management and shape day-to-day service delivery while supporting growth and future expansion across Australia.

Qualifications

• Experience in service management, field service or operations management.
• Background in industrial equipment, machinery or technical services.
• Experience managing technicians and workshop operations.
• Strong leadership, organisational and communication skills.

Responsabilités

• Manage and coordinate national field service technicians.
• Oversee workshop operations, repairs and maintenance.
• Manage spare parts, inventory and purchasing.
• Coordinate service schedules, equipment installations and breakdowns.
• Monitor team performance, productivity and service delivery.
• Maintain customer and supplier relationships.
• Identify opportunities for process improvement and operational efficiencies.
• Support business growth and future expansion.

Connaissances

Service management

Field service leadership

Industrial equipment

Workshop operations

Inventory & purchasing

ERP systems

Outils

ERP software

Inventory management systems

Description du poste

Symmetry Human Resources in Melbourne leads a national field service operation as a National Field Service Manager. The role oversees field technicians, workshop activities and spare parts, driving efficiency, customer satisfaction and strong team performance.

You will report to senior management and shape day-to-day service delivery while supporting growth and future expansion across Australia.