Field Service Supervisor – Lead Tech Teams (Melbourne)

Honeywell Technologies; Abbotsford; On-site; AUD 90,000 - 130,000; Full time

Job summary

Honeywell International Inc. in Melbourne is seeking a Field Service Supervisor to lead the daily operations of the field service team.

You will oversee scheduling, dispatch, and technical support to ensure on-time, compliant service delivery. The role requires a proven supervisory track record in field service, deep knowledge of security systems, and the ability to drive safety, quality, and efficiency while managing multiple projects and coordinating contractors.

Qualifications

• Scheduling - Co-ordinate / schedule contractors and staff attendance on site in an efficient and effective manner in compliance with Contract KPIs and Customer requirements.
• Service Delivery Standards - Ensure that all work of contractors and HON employees is conducted in a safe, timely, efficient, and professional manner.
• Contractual compliance - have in-depth knowledge of the site Contract and ensure that all requirements are being met.
• Contract Margin expansion / growth - Seek opportunities to expand and grow the Contract or to improve margin by achieving additional operational efficiency and action where possible.
• Minor Project management of service projects and small works including high level of management of customer and ensuring project milestones are achieved.
• Proven experience in a supervisory role within field service operations, demonstrating a strong understanding of service delivery processes.
• In-depth knowledge of security systems and technologies, with the ability to troubleshoot and resolve technical issues effectively.
• Demonstrated ability to lead and motivate a team, fostering a collaborative and high-performance work environment.
• Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
• Ability to obtain NV1 clearance

Responsibilities

• Scheduling - Co-ordinate / schedule contractors and staff attendance on site in an efficient and effective manner in compliance with Contract KPIs and Customer requirements.
• Service Delivery Standards - Ensure that all work of contractors and HON employees is conducted in a safe, timely, efficient, and professional manner.
• Contractual compliance - have in-depth knowledge of the site Contract and ensure that all requirements are being met.
• Contract Margin expansion / growth - Seek opportunities to expand and grow the Contract or to improve margin by achieving additional operational efficiency and action where possible.
• Minor Project management of service projects and small works including high level of management of customer and ensuring project milestones are achieved.
• Proven experience in a supervisory role within field service operations, demonstrating a strong understanding of service delivery processes.
• In-depth knowledge of security systems and technologies, with the ability to troubleshoot and resolve technical issues effectively.
• Demonstrated ability to lead and motivate a team, fostering a collaborative and high-performance work environment.
• Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
• Ability to obtain NV1 clearance

Skills

Scheduling

Contract compliance

Margin growth

Project management

Team leadership

Security systems

Troubleshooting

Multitasking

NV1 clearance

Job description

Honeywell International Inc. in Melbourne is seeking a Field Service Supervisor to lead the daily operations of the field service team.

You will oversee scheduling, dispatch, and technical support to ensure on-time, compliant service delivery. The role requires a proven supervisory track record in field service, deep knowledge of security systems, and the ability to drive safety, quality, and efficiency while managing multiple projects and coordinating contractors.