National Corporate Card Relationship Strategist

American Express; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

American Express Australia is seeking an Account Manager to retain and expand a portfolio of Corporate Card Clients, targeting growth and high client satisfaction. You will engage with C-level executives, develop client business plans, and lead reviews to embed Amex products and digital tools.

You will synthesize diverse information sources to uncover charge volume growth opportunities, manage risk, and protect the portfolio from volume loss. A strategic, collaborative approach is essential.

Qualifications

• Experience building and maintaining strategic client relationships.
• Ability to drive growth through value-based conversations and cross-sell.
• Proven pipeline management and forecasting capabilities.
• Strong knowledge of strategic account management and planning.
• Financial acumen to discuss working capital and cash flow.
• Comfort debating business assumptions and influencing without direct authority.
• Collaborative approach across diverse teams.
• Resilient, capable of leading thought leadership and prioritization.
• Analytical thinker with problem-solving skills.
• Experience in account planning and client strategy development.
• Experience dealing with C-level executives.
• Solid negotiation skills and commercial awareness.
• Knowledge of corporate card products is a plus.
• Familiarity with the OneForce platform is advantageous.

Responsibilities

• Retain and expand the defined portfolio across multiple industries.
• Achieve annual charge volume and growth targets for ~250 Corporate Card clients.
• Maintain high customer satisfaction, drive account growth and reduce attrition.
• Create winning client strategies and internal account plans.
• Conduct account reviews, issue resolution, and needs assessments to embed Amex products and digital tools.
• Synthesize information from customer conversations, media, and internal resources to uncover growth opportunities.
• Demonstrate ability to create account plans, identify risks, and protect the portfolio against loss.

Skills

Relationship management

Influence & growth

Pipeline management

Strategic account management

Financial acumen

Challenging the status quo

Cross-team collaboration

Resilience

Thought leadership

Analytical thinking

Account planning

C-level experience

Negotiation

Corporate card knowledge

One Force knowledge

Job description

American Express Australia is seeking an Account Manager to retain and expand a portfolio of Corporate Card Clients, targeting growth and high client satisfaction. You will engage with C-level executives, develop client business plans, and lead reviews to embed Amex products and digital tools.

You will synthesize diverse information sources to uncover charge volume growth opportunities, manage risk, and protect the portfolio from volume loss. A strategic, collaborative approach is essential.