APAC Cardholder Services Program Lead

Mastercard; St Leonards; On-site; AUD 110,000 - 140,000; Full time

Job summary

Mastercard in Australia is seeking a Program Manager for Cardholder Services to align strategy, drive financial performance, and lead program execution across markets with a focus on Australia and New Zealand. You will collaborate with internal teams, manage client relationships, and ensure operational excellence while safeguarding revenue and delivering client value.

The ideal candidate has 1-3 years in financial services, experience in product and project management, and strong data analysis.

Qualifications

• 1-3 years related work experience, preferably in Financial Services.
• Experience in product management, product development, and project management, desirable.

Responsibilities

• Strategic Planning & Market Development across Cardholder Services.
• Internal Stakeholder Engagement with cross-functional teams.
• Client Relationship Management with key accounts and reviews.
• Program Execution & Operational Excellence including billing and risk management.
• Financial Performance & P&L ownership with budgeting and forecasting.

Skills

Stakeholder management

Strategy development

Project management

Communication

Excel

BI tools

Education

Bachelor’s degree in business

Tools

Tableau

Domo

Excel

PowerPoint

Job description

Mastercard in Australia is seeking a Program Manager for Cardholder Services to align strategy, drive financial performance, and lead program execution across markets with a focus on Australia and New Zealand. You will collaborate with internal teams, manage client relationships, and ensure operational excellence while safeguarding revenue and delivering client value.

The ideal candidate has 1-3 years in financial services, experience in product and project management, and strong data analysis.