Cardholder Services Program Manager - Strategic Growth

MasterCard

Sydney

On-site

AUD 110,000 - 160,000

Full time

7 days ago

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Job summary

Mastercard is seeking a Program Manager for Cardholder Services in Sydney. You will align strategy, drive financial performance, and lead program execution across Asia Pacific markets with a focus on Australia and New Zealand.

The role requires collaboration across Solution Centers, Account Management, Billing and Product Leadership to deliver client value. Ideal candidates have 1–3 years in financial services, with experience in product management, development and project management, plus

Qualifications

Bachelor's degree in business or equivalent work experience.
1-3 years related work experience, preferably in Financial Services.
Experience in product management, product development, and project management, desirable.

Responsibilities

Strategic Planning & Market Development: identify market opportunities and build strategic roadmaps.
Internal Stakeholder Engagement: liaise with Customer Solution Centers, Account Management, Billing and Product Leadership.
Client Relationship Management: maintain strong client relationships and drive growth opportunities.
Program Execution & Operational Excellence: ensure seamless program execution and risk mitigation.
Financial Performance & P&L Ownership: support budgets, forecasts and profitability for programs.