National Administrator

Engenco Limited; Newcastle-Maitland; Hybrid; AUD 60,000 - 86,000; Full time

Benefits offered by this job

Competitive remuneration

Hybrid working for eligible roles

12 weeks paid parental leave

Time Off in lieu (TOIL)

Learning Academy Scholarships

Volunteer Leave

Employee discounts

Job summary

Engenco Limited, via Drivetrain Australia, is seeking an administrative support professional to assist national operations and ensure compliant, efficient processes. This role collaborates with multiple teams to sustain high levels of service and accuracy.

Reporting to the Marketing Manager, you will help coordinate operational tasks, maintain records and contribute to continuous improvement across the network. A hybrid work arrangement is available for eligible roles.

Qualifications

• Demonstrated experience in administration, office coordination or clerical support roles.
• Strong organisational skills to manage multiple priorities and deadlines.
• Effective written and verbal communication with a customer service focus.
• Proficiency in Microsoft Excel and maintaining accurate records.
• Attention to detail with data accuracy, compliance and quality standards.

Responsibilities

• Provide administrative and clerical support to Drivetrain Australia’s national network.
• Support compliance monitoring and documentation control processes.
• Assist customer service delivery and data reporting activities.
• Coordinate key operational processes across branch operations.

Skills

Administration

Organization

Communication

Microsoft Excel

Records management

Tools

Document control systems

HSEQ knowledge

Job description

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Provide administrative and clerical support to support efficient day-to-day business operations across Drivetrain Australia's national network. The role also supports HSEQ and Technical Support activities, ensuring accurate administration, compliance monitoring, customer service support, and coordination of key operational processes.

This role will report to the Marketing Manager and collaborates closely with the HSEQ Team, Technical Support Team, Territory Operations Team, Customer Service Team, and branch operations across the Drivetrain Australia network to ensure effective administrative support, compliance management, customer service delivery, and operational efficiency.

About You

Essential Knowledge, Skills and Experience:

• Demonstrated experience in administration, office coordination or clerical support roles.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• Effective written and verbal communication skills, with a strong customer service focus.
• Proficiency in Microsoft Office applications, particularly Excel, and the ability to maintain accurate records and reporting.
• Strong attention to detail and commitment to maintaining data accuracy, compliance and quality standards.

Desirable Knowledge, Skills and Experiences:

• Previous experience in an industrial, manufacturing or service-based environment.
• Knowledge of Quality, Health, Safety and Environmental (HSEQ) management systems and processes.
• Experience managing compliance records, audit actions or document control systems.
• Strong problem-solving and analytical skills.
• Experience supporting operational improvements, cost reduction initiatives or project administration activities.

About Us

Drivetrain Australia, a subsidiary of Engenco Limited, supplies world-class equipement, powertrain components, servicing and onsite support to some of the world's most demanding sectors.

With over 35 years of experience, Drivetrain is a leading supplier of technical products, services and engineering solutions for the mining, energy, transport, rail and defence industries. With a growing national network of specialised workshops and superior technical and supply capability, Drivetrain provides customised solutions that optimise operations, reduce downtime and drive productivity for customers.

Why Join Us

• Competitive Remuneration: Enjoy a competitive salary package, including salary sacrifice options, opportunities for overtime and Time Off in Lieu (TOIL).
• Opportunities for Career Growth and Development: Unlock your potential with professional development initiatives, such as our Learning Academy Scholarships to support your ongoing learning and career development.
• Flexible Working Options: We offer flexibility in hours and days as well as support hybrid working for eligible roles, to help manage a work-life balance.
• Paid Parental Leave: Up to 12-weeks paid parental leave for eligible employees.
• Benefit Portal: Get access to exclusive retail discounts and a range of wellbeing resources.
• Appreciation: We recognise and celebrate the contributions, achievements and milestones of our people.
• Commitment to the Communities we work in: Take advantage of our paid Volunteer Leave and be part of our Diversity & Inclusion and MakeSustainable Committees.

Successful candidates will be required to undergo pre-employment checks, including a medical assessment with drug and alcohol testing, provide a valid police clearance and confirm their eligibility to work in Australia. Strictly no Agencies please.

We are proud to be an equal opportunity employer that fosters a diverse and inclusive workforce and recognised as a WORK180 endorsed employer for women. Our culture is built on integrity, commitment, collaboration and excellence, where every employee is valued and respected, empowering them to bring their best selves to work. We welcome applicants from all cultures, identities and experiences.

We encourage you to reach out to us directly if you need any support or adjustments during the recruitment process. You can contact us at [e-mail].