Technical Sales and Support

Motion Asia Pacific; Fairfield City Council; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Market aligned remuneration

Career progression opportunities

Comprehensive benefits including parental leave top-up

Wellbeing/employee assistance programs

Job summary

Motion Asia Pacific is seeking a driven Technical Application Sales & Support professional in New South Wales. The role requires expertise in Bearings and Power Transmission, focusing on providing technical support and conducting product training. Candidates must possess strong customer service skills, a technical qualification, and a valid Australian Driver's License. The position offers market-aligned remuneration and various benefits including career progression opportunities and wellness programs.

Qualifications

• Demonstrated high-level knowledge in Bearings, Power Transmission products, or Hydraulic seals.
• Strong customer service, communication, and time management skills.
• The ability to negotiate, influence and manage discussions at all levels.
• A commitment to safety and safe work practices.
• A valid Australian Driver’s Licence.

Responsibilities

• Provide technical support and troubleshooting to customers.
• Conduct product failure investigations and deliver solutions.
• Build and maintain strong relationships with branch networks.
• Develop and implement key customer strategies.
• Deliver product training to internal teams.
• Participate in trade shows and expos.

Skills

Knowledge in Bearings

Power Transmission products

Hydraulic seals

Customer service skills

Communication skills

Time management skills

Negotiation skills

Strategic planning

Education

Relevant formal technical qualification

Tools

MS Outlook

MS Word

MS Excel

CAD or inventory platforms

Job description

We are seeking a driven and technically capable Technical Application Sales & Support professional to join our Industrial Solutions Division and report to the National Manager – Technical Application Sales. The role delivers high‑level technical, sales, and service support driving year‑on‑year growth.

Key Responsibilities

• Provide technical support and troubleshooting to customers and branch teams.
• Conduct product failure investigations and deliver corrective service solutions.
• Complete customer calls and branch visits across NSW and VIC.
• Build and maintain strong relationships with branch networks and business development teams to drive sales growth.
• Develop and implement target/key customer strategies to generate profitable growth.
• Deliver product training and technical sales training to internal teams.
• Complete customer site surveys in conjunction with application engineering and major accounts teams.
• Deliver documented safety, reliability and efficiency gains for customers.
• Actively pursue and submit cost‑saving case studies.
• Participate in trade shows and industry expos.
• Collaborate with Business Managers, Sales Managers, Branch Teams, Application Engineering and Major Accounts teams.

About You

• Demonstrated high‑level knowledge in Bearings, Power Transmission products, or Hydraulic, rotary and machined seals.
• A relevant formal technical qualification and experience in similar roles.
• Strong customer service, communication and time management skills.
• The ability to negotiate, influence and manage technical and commercial discussions at all levels.
• A strategic mindset with strong planning capability.
• A commitment to safety and safe work practices.
• A valid Australian Driver’s Licence.
• Willingness to travel intra‑ and interstate.
• The ability to work both independently and within a team environment.

Experience with MS Outlook, Word, Excel and relevant technical systems (e.g. CAD or inventory platforms) will be highly regarded.

What We Offer

• Market aligned remuneration with annual salary reviews.
• Career progression with clear pathways and access to free webinars, training events and courses.
• Comprehensive benefits including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top‑up allowance and wellbeing/employee assistance programs.
• Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements.

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

MOTION is an equal opportunity employer.

GPC conducts its business without regard to sex, race, creed, colour, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.