Multi-Site Team Leader: Coaching, Safety & Service

The Coles Group; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

5% discount on supermarket and liquor

Double discount periods (up to 10%)

Recognition via mythanks platform

Learning and development opportunities

Novated car leases

Share plan eligibility

Paid parental leave

Job summary

Coles Group is seeking a Services Team Leader to guide a team in keeping stores clean, safe and welcoming, while coaching staff and maintaining high standards. The role covers hands-on leadership, including collecting trolleys and supporting customers, with multi-site oversight across the region.

The position is based in a primary store and may involve multi-site leadership across multiple stores, providing operational support and developing teams to sustain Coles’ shopping experience.

Qualifications

• Proven leadership experience with coaching and developing a team.
• Strong focus on safety, standards and teamwork.
• Excellent communication, time management and prioritisation skills.
• Comfortable working on the shop floor and supporting customers.

Responsibilities

• Lead by example and coach your team to deliver a great shopping experience.
• Keep stores clean, safe and welcoming with hands-on involvement in cleaning tasks and trolley collection.
• Provide operational oversight and support across multiple stores within the region.

Skills

Leadership

Safety focus

Communication

Time management

Prioritisation

On-floor presence

Cleaning duties

Equipment operation

Job description

Coles Group is seeking a Services Team Leader to guide a team in keeping stores clean, safe and welcoming, while coaching staff and maintaining high standards. The role covers hands-on leadership, including collecting trolleys and supporting customers, with multi-site oversight across the region.

The position is based in a primary store and may involve multi-site leadership across multiple stores, providing operational support and developing teams to sustain Coles’ shopping experience.