Hybrid Team Leader: Lead, Coach & Drive Results

Thales Group; Melbourne; On-site; AUD 55,000 - 85,000; Full time

Benefits offered by this job

Discounts on groceries & store perks

Novated car leases

Paid parental leave

Learning & development programs

Job summary

Coles Group is seeking a proactive Team Leader to lead a store team, oversee daily tasks and drive exceptional customer service. You’ll coach staff, manage scheduling and performance, and ensure safety and cleanliness across the store.

The role is based in Melbourne with a permanent, full‑time arrangement and potential multi‑site leadership responsibilities. You’ll be supported by a strong rewards program and development opportunities within Coles.

Qualifications

• Experience leading teams in retail or service sectors.
• Ability to supervise, coach and develop staff.
• Strong communication and planning skills.
• Focus on safety, standards and teamwork.

Responsibilities

• Lead by example and supervise a team to meet store objectives.
• Coach team members and manage day‑to‑day activities to deliver a great customer experience.
• Coordinate staff scheduling, training and performance reviews.
• Collaborate with store leadership to ensure safety and store standards.

Skills

Team Leadership

Staff Scheduling

Coaching & Development

Communication

Job description

Coles Group is seeking a proactive Team Leader to lead a store team, oversee daily tasks and drive exceptional customer service. You’ll coach staff, manage scheduling and performance, and ensure safety and cleanliness across the store.

The role is based in Melbourne with a permanent, full‑time arrangement and potential multi‑site leadership responsibilities. You’ll be supported by a strong rewards program and development opportunities within Coles.