Multi-Site ICT Support Specialist

Emanate Technology; Adelaide; On-site; AUD 65,000 - 85,000; Full time

Job summary

A leading educational organization in Adelaide is seeking an ICT Support Officer for a 12-month contract. In this dynamic role, you will provide on-site support across multiple locations, handling diverse technologies including MacOS and Windows. Ideal candidates have ICT experience, excellent communication skills, and relevant qualifications. A current driver's license is also necessary. Competitive compensation offered.

Qualifications

• ICT experience in a similar role with a broad range of technologies.
• Sound knowledge of general operating systems and software.
• Strong ability to communicate with a diverse range of individuals.
• A current driver's license.

Responsibilities

• Provide on-site support and service to staff and students across multiple sites.
• Resolve support requests (Level 1 and 2 support).
• Provide incident response and diagnostic support for users.
• Deploy and support devices including desktops and laptops.

Skills

Customer-centric approach

Interpersonal skills

Problem-solving

Communication skills

Education

Relevant qualifications and industry certifications

Tools

MacOS

Windows

Microsoft 365

Job description

A leading educational organization in Adelaide is seeking an ICT Support Officer for a 12-month contract. In this dynamic role, you will provide on-site support across multiple locations, handling diverse technologies including MacOS and Windows. Ideal candidates have ICT experience, excellent communication skills, and relevant qualifications. A current driver's license is also necessary. Competitive compensation offered.